Re: Can't set Italian language

The key being global means you can use the key worldwide, it doesn't refer to the number of languages it includes. The guy you bought the game from via G2A obviously sold you a key without Italian language support which makes sense if the game was being sold in lets say a Spanish speaking country.

When buying on the Origin store it's always listed what languages there's included, on G2A it's probably a different story. If Italian is listed as a supported language on G2A you can try using their allegedly horrible customer service to get a refund I guess.