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Re: Error Code 2000, High Ping, Infinite loading screen

Hi,

PC System:
CPU: i7 8700k

MOBO: Asus ROG strix z370e

RAM: 16gb Hyperx 2666mhz

closed corsair liquid cooling loop

GPU: Evga gtx 1070 SC

OS run off m.2 ssd and games run off 250gb ssd

Direct x 12, Connected via Ethernet, current Windows 10 & current Nvidia drivers as bf5 would not open without update and restart.

No issues with internet connection or speeds, comfortably stream/download and play other online games including bf1 without fault

Had bf5 for 1 day and have found significant high latency issues when connecting to Oceanic servers. I am located Perth, Australia and connecting to Sydney servers at supposedly 80ms. game loads in fast and within 1 minute my ping sky rockets to 999, it will settle after 2mins for 15seconds then back to 999.

Windows defender is not blocking bf5 traffic and have also tried running game and origin in Administrator. Have performed "repair game" in origin but does not pick up any fault.

Downloaded the Alpha on the 2nd last day and had exactly same issue; assumed it was an alpha bug. 

The following pictures show my internet speeds and network graph and latency within game:

3 Replies

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    7 years ago

    Hey everyone,

    In order to better help us narrow down the issue, could you check if this link here is working for you?

    https://sparta-gw-bfv.battlelog.com/ping

    Let us know if your ping results in a "pong".

    If it doesn't, please perform a traceroute by opening the command prompt in windows and put in the line
    tracert sparta-gw-bfv.battlelog.com

    Take a screenshot of the results and send a DM to @EA_Atic

    Thanks for helping us help you!

    /Atic

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