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Re: Game Keeps Crashing don't know what to do HELP!

same here

the picture stands still the sound go on and off a few seconds and then ... back to desktop

no error massage no nothing   dice  please  🙂

22 Replies

  • holger1405's avatar
    holger1405
    Hero+
    7 years ago

    @PopelGott 

    Please create a DxDiag in text file format and post it with your next reply.

    If you use Windows 7 also go to your Reliability monitor > Press the Windows key and "R" at the same time and copy and paste or type "perfmon /rel" (without the quotes) in the new Window > hit “ENTER” and look if it has entries for the game you have trouble with.

    If yes double click at the last entry for the game executable, copy the info to the clipboard, and save it to a text file.

     

    You can attach the DxDiag text file you created (and the “Reliability monitor” text file as well) to your post in the “Reply” window with the “Choose File” button. 

  • PopelGott's avatar
    PopelGott
    7 years ago

    Ok thanks

    I will try that with the DirektDiagnostig thing.

    Hope that thing will work under Win10 also.

    A Error massage will be great ... i give it a Try!! 

  • So, i did that Diagnostic thing.

    Just my Sound Card Extern has some truoble.

    But that run for years with BF1  and BF5 now with no Propblems.  ??

    Please has someone a Tip for me   🙂

  • PopelGott's avatar
    PopelGott
    7 years ago

    Thanx

    But  no thanx  That is a lot of work i did and hundred of others did.

    I dont think that there is the problem.

    Everythings worked for me all the time.

    Than win10 update Origin and BFV   and no im crash  at Roundend aktually now.

  • Holger  ich danke Dir

    aber das haben schon so vile vor mir gemacht ... hat nix gebracht ...

    ... ich habe gestern Abend noch mit dem Treibern rumgemacht  hat nix gebracht.

  • Paknik's avatar
    Paknik
    7 years ago

    Same here after Feb 13 update. Random crash to desktop after an fps drop without any messages.

  • Clearing the cache fix didn´t worked for me.
    Looks like crash in menu now ?!?!?
  • @PopelGott 

    Read my reply on the previous page.  I had a Dxdiag report complained about my sound card driver.  My crashes had nothing top do with sound card drivers or video card drivers.  It was Malwarebytes.  That program does something to the games & causes the games to crash.  Malwarebytes does not give a report that it stopped the game or that the game had suspicious behavior.  The game just crashes.  BF1, BF4 & BFV all crashed identically.  I fired Steam up & played Sandstorm.  That crashed after a few moments as well.  I finally simply turned Malwarebytes off (disabled the program) & I played through 1 hour of Grand Operations.  Flawlessly.  I shut the game down, turned on Precision to kick up my vid card clocks and played another hour of Grand Operations, no problem.

    Whatever changes were made to both origin and BFV, the changes are not compatible with Malwarebytes.  I believe that it's not so much BFV, but origin that Malwarebytes is messing with.  Crash origin, the games will not run.  Bottom line, if you are running Malwarebytes or any other anti-virus, try turning those anti-virus programs off before starting up origin & BFV.

    Edit:

    MalwareBytes just updated itself.  I had to test.  Now with MalwareBytes fully on & protecting, no probelms with BFV.  BFV runs very well.  MalqwareBytes was at the bottom of my crashing.  No problems with soundcard & its drivers.

  • PopelGott's avatar
    PopelGott
    7 years ago

    Hi  🙂

    Thanx for your Answer.

    The only AntiVirus i have is the Windows AntiVirus thing.

    I did a rule to let BFv its "Peace".

    But i give it a Try and will dissable it the next Time I play BFV.

    THANX a lot  🙂

  • Spargibudella's avatar
    Spargibudella
    7 years ago

    I don't have Malwarebytes or any other anti-virus installed on my PC.

    So that's clearly not the cause of the continuous crashes issue.

  • PopelGott's avatar
    PopelGott
    7 years ago

    I put Origin,Oringin Webhelper ? and BFV exe in the Exception list from Firewall and AntiVirus (both WIN10 elements)

    Played just now and *CRASH* to Desktop after 1 Round of Hamada then playing this fjel724 ??

    Sine the "Crashing-Time" I just played Hamada and this fjue?? (and a Number ... in the Mountains at  the TOP .... Snow) Maps.

    Didnt saw (see) other maps since then ?? ??

    The Crash is like : just in the Round ... in the Fight .... Picture STOPS .... sound still running 2-3 seconds ...

    ... then go quick on and off ... repeat this 1-2 seconds  and  .... the DESKTOP LOVES SEEING YOU AGAIN !  :D

    Didnt change nothing ... just UPDATE and NVIDIA Update ???  DICE   PLEASE   🙂

  • PopelGott's avatar
    PopelGott
    7 years ago

    🙂)))))

    My Solution against the Crash to Desktop for my System:

    My virtuell Memory ?? (german Name of this Virtueller Arbeitsspeicher) was on ZERO !
    I don´t know why it was on zero? Now Win10 manage the Size.

    Played Yesterday from 21:00 bis 01:00 o clock and has NO CRASH ! :D

    At the Beginning was one Stopping for 1-1,5 Seconds, I thought "oh ohhh not again!"

    But BFV went on again and run till the End with no crashing anymore.

    My Solution for my System was that.   :D

  • 3rd week in a row where I still cannot play the game because it just keeps crushing every single time I attempt to play a MP game.

    No answer from any community manager.

    No solution found, neither a recommendation from any community manager.

    Are you looking to fix this game or are you looking to refund me???

    Which one do you prefer?

    This game is broken after the February update.

    Are you looking to solve the problem or not??????????????????

    This is just ridicolous.

  • Regarding Win 10 managing virtual memory, I received two updates several weeks ago and I kept getting virtual memory errors and out of virtual memory messages after the game crashed to desk top.  Turns out that MS has decided that only win 10 can now manage virtual memory.  I have always run a static page file on separate disk with 1/3 of my system RAM as a page file.  So for 16 Gb system RAM. I ran a 5 Gb static page file.  Worked for years until the recent update. 

    I have read recently that MS has designed Win 10 to reserve 25 Gb of hard drive space for system updates.  As part of this, only Win 10 can manage the page file.  My static page file on a separate disk is no longer recognized or used despite the options in Virtual memory tab.  I had to get a larger hard drive for Win 10.  I now have win 10 on a single 120 Gb hard drive by itself. 

    Glad to hear that you figured it out.  It took me days to figure out the Win 10 virtual management deal.

  • PopelGott's avatar
    PopelGott
    7 years ago

    🙂

    Maybe that this is only a Solution for my System.

    I think there a few Ways to get away that CTD-thing.

    Good Luck to all "Crashers" here.  🙂

  • I raised the voltage on the CPU slightly, and there is no crash. i7 3770k @ 4.4 GHZ 🙂

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