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Hey @997ae064ea9664ce4ea322c0cefe1861,
Sorry to hear about this issue you're experiencing.
If you're getting the Battlefield V Introduction every time you start the game, here's some steps to fix that:
Go to Documents ---> Battlefield V ---> Settings ---> and re-name the "PROFSAVE_tmp" File to "PROFSAVE" and save.
Relaunch the game, and you should be able to go.
To access Multiplayer, go to Play, Multiplayer, and you'll be able to choose the game mode that you'd like to play.
Hope this helps.
Thanks 🙂
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