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Lawx_0's avatar
Lawx_0
5 years ago

Re: missing PROFSAVE profile

hi i attempted a clean boot however it didn't seem to work i just found out that my video card is below minimum specs so i imagine that this would be the reason why the file failed to be created

though this is a bit strange as i had bf v installed on my computer previously and was able to get to the main menu with the PROFSAVE profile file being generated yet for some reason when i re installed BF V the PROFSAVE profile file is missing and the game instantly crashes upon launch.

6 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @Lawx_0 if your GPU does not meet the requirements then you will be unable to run the game.


    I'm also pretty sure that the file is not created will you first run the game. It may have been a case that in the past you ran the game and launched it creating the file. 

    Darko

  • ilrubyy's avatar
    ilrubyy
    4 years ago
    @EA_Darko well I do meet the system requirements and I still have the same issue. I played the game when it first came out and uninstalled due to poor performance, but I got a bunch of new parts to play but I have no PROFSAVE_profile folder in order to turn off DX12 cause that causes me issues on other games. You need the PROFSAVE_profile folder in order to launch the game in the first place, and I can't even launch the game.
  • ilrubyy's avatar
    ilrubyy
    4 years ago
    @EA_Darko I have PROFSAVE_profile_synced but there is nothing in the file, I also have PROFSAVE, PROFSAVE_backup, PROFSAVE_backup_profile_synced but nothing inside of those files either.
  • Vader_AW's avatar
    Vader_AW
    4 years ago

    i have had this issue where i can't open bf5 through EA or Origin, they both just sync the game then nothing happens and it doesn't open. I really need help, also i cant open the PROFSAVE_profile, ive done heaps of troubleshooting and nothing works, @EA_Darko 

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