Re: Not receiving proficiency and mastery challenges

Pointi1978
Rising Veteran
5 years ago
I had to contact EA Support to manually give me all class proficiency and mastery challenges.
Took me 3 days to finally find an advisor who managed to do it.
Now I did assault proficiency I in a round, had a respawn bug (i just could not respawn, stuck in death screen), so i had to quit the game,
proficiency challenge done, was given the proficiency II assignment but no rewards for proficiency I.
Do you really think I will now go again through all this hassle with support to get those items I am missing now?
YES I WILL!!!
Get your d.... game working finally!!!
EDIT: At least the 2 rewards came into my arsenal after restarting the game... But I really whis I could finish the game as i was close to manage the mastery assignment. Now I have to start all over...
thelast0utlaw
4 years ago
@ElliotLH I have the same issue as the OP and attempted to follow the link you posted to the help.ea/en/contact-us/ but it appears bug reporting just refers me back to this forum?

I have all of my classes to level 20 and never received the level 10 or level 20 proficiency or mastery challenges for any of them.
ElliotLH
Hero+
4 years ago
@TheLast0utlaw You would need to select the 'Missing Content' option and follow the steps from there. If you select the option to report a bug you will be directed back here, but the other one should let you open a case or initiate a live-chat.

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