Forum Discussion

Pfcsoldier's avatar
Pfcsoldier
7 years ago

Re: Previously Unlocked Weapon Now Locked

i hit rank 6 while playing a match then it crashed

6 Replies

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    Hey @Pfcsoldier

    The Battlefield team is aware of this happening and looking to address it as soon as possible, however the item should be granted to you once you reach the next rank.

  • Anonymous's avatar
    Anonymous
    7 years ago

    and if I already have 20 rank and the weapon never opened? what to do ?

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    7 years ago

    Hey @spawnofchaos777 

    For the Rank 20 issue: We are currently investigating this issue and hope to have a resolution soon. In the meantime, please reach out to our support team at http://help.ea.com and they’ll set you straight.

    /Atic 

  • Jinx033's avatar
    Jinx033
    6 years ago

    Hello,

    I need your help, I have 860 hours of game play, the M1911 pistol which i unlocked back in 2018 is relocked out of blue after the 5.2 patch, I've submitted many tickets and no one was able to help me, I'm hoping you can. thank you. 

  • Jinx033's avatar
    Jinx033
    6 years ago

     I doubt it, DICE has been working on this bug for 2 years, and it’s still here. 

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