@BIackHoIe You can try the things below as they sometimes work.
- Try power cycling your equipment (full shutdown of console/PC, unplugged for ~2 minutes, restart your router).
- Play another full match and/or earn another player rank. Remember that you will need to wait for the next round to begin before leaving the match.
- Completing a round of Combined Arms has been known to work, give it a try.
It could also be worth speaking to EA Help in case they can award it.
EA Help Contact:
https://help.ea.com/en/contact-us/https://twitter.com/EAHelp/http://www.facebook.com/EAHelpHub/ 
