Forum Discussion

Re: the game doesn't start up, appears on task manager then just proceeds to close

@BomBardmentBoy Does your PC meet recommended PC Specs for BFV ? If it just meets Min or below this could be the problem. You can try part one of my write up and see if it can get you in the game but you may need to make the cfg. As you did not post your PC specs I am not sure what you have going on. But you can see if the link below will help you :]

https://answers.ea.com/t5/Technical-Issues/Set-up-for-the-most-FPS-in-BFV/m-p/7166307#M14907

MINIMUM
OS: 64-bit Windows 7, Windows 8.1 and Windows 10
Processor (AMD): AMD FX-8350
Processor (Intel): Core i5 6600K
Memory: 8GB RAM
Graphics card (NVIDIA): NVIDIA GeForce® GTX 1050 / NVIDIA GeForce® GTX 660 2GB
Graphics card (AMD): AMD Radeon™ RX 560 / HD 7850 2GB
DirectX: 11.0 Compatible video card or equivalent
Online Connection Requirements: 512 KBPS or faster Internet connection
Hard-drive space: 50GB

MINIMUM FOR DXR OS: 64-bit Windows 10 October 2018 Update (1809)
Processor (AMD): AMD Ryzen 5 2600
Processor (Intel): Intel Core i5 8400
Memory: 12GB RAM
Graphics card (NVIDIA): NVIDIA GeForce® RTX 2070
DirectX: DirectX Raytracing Compatible video card
Online Connection Requirements: 512 KBPS or faster Internet connection
Available Disk Space: 50GB

RECOMMENDED
OS: 64-bit Windows 10 or later
Processor (AMD): AMD Ryzen 3 1300X
Processor (Intel): Intel Core i7 4790 or equivalent
Memory: 12GB RAM
Graphics card (NVIDIA): NVIDIA GeForce® GTX 1060 6GB
Graphics card (AMD): AMD Radeon™ RX 580 8GB
DirectX: 11.1 Compatible video card or equivalent
Online Connection Requirements: 512 KBPS or faster Internet connection
Available Disk Space: 50GB

RECOMMENDED FOR DXR
OS: 64-bit Windows 10 October 2018 Update (1809)
Processor (AMD): AMD Ryzen 7 2700
Processor (Intel): Intel Core i7 8700
Memory: 16GB RAM
Graphics card (NVIDIA): NVIDIA GeForce® RTX 2080
DirectX: DirectX Raytracing Compatible video card
Online Connection Requirements: 512 KBPS or faster Internet connection
Available Disk Space: 50GB

11 Replies

  • here are my specs : 

    Processor
    Processor
    Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz
    Manufacturer
    Intel
    Speed
    4.2 GHz
    Number of Cores
    8
    CPU ID
    BFEBFBFF000906E9
    Family
    06
    Model
    9E
    Stepping
    9
    Revision
     
    Memory
    RAM
    16 GB
    Video Card
    Video Card
    NVIDIA GeForce GTX 1070
    Manufacturer
     
    Chipset
    GeForce GTX 1070
    Dedicated Memory
    8.0 GB
    Total Memory
    16 GB
    Pixel Shader Version
     
    Vertex Shader Version
     
    Hardware T & L
    Yes
    Vendor ID
    10DE
    Device
    1B81
    Plug and Play ID
    VEN_10DE&DEV_1B81&SUBSYS_33011462&REV_A1
    Driver Version
    26.21.14.3086
    Operating System
    Operating System
    Windows 10
    Service Pack
    0
    Size
    64-bit
    Edition
     
    Version
    10.0.17134
    Locale
    0409
    BIOS
    BIOS
    BIOS Date: 12/27/16 18:43:27 Ver: 05.0000C
    Version
     
    Manufacturer
    American Megatrends Inc.
    Date
    12/27/16
    Sound
    Audio 1
    Sound Device
    Logitech G35 Headset
    Driver
    10.0.17134.1
    Audio 2
    Sound Device
    Realtek High Definition Audio
    Driver
    6.0.1.7576
    Audio 3
    Sound Device
    Microsoft® LifeCam HD-3000
    Driver
    10.0.17134.1
    Audio 4
    Sound Device
    NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
    Driver
    4.13.0.0
    Audio 5
    Sound Device
    NVIDIA High Definition Audio
    Driver
    1.3.38.16
    Audio 6
    Sound Device
    Razer Surround Audio Controller
    Driver
    15.57.36.635
    Audio 7
    Sound Device
    VB-Audio Virtual Cable
    Driver
    1.0.3.5
    Drives
    DVD
     
    CD
     
    Drive 1
    Size
    1.8 TB
    Free Memory
    1.4 TB
    Drive 2
    Size
    932 GB
    Free Memory
    87 GB
    Drive 3
    Size
    223 GB
    Free Memory
    63 GB
    Software
    Internet Explorer
    11.799.17134.0
    Chrome
    72.0.3626.109
    Firefox
    67.0
    Safari
     
    Java
    8.0.1610.12
    Flash
    32.0.0.192
    DirectX
    11.0
    .NET
    4.6.2
    QuickTime
     
    Adobe PDF Reader
  • do you have discord i'll show u what it does, btw i tried the thread u sent and it still doesn't work
  • 2042isNotBF's avatar
    2042isNotBF
    6 years ago

    @BomBardmentBoy

    First try this.... try uninstall Origin reboot and reinstall newest version of Origin this will not remove your games. Then see if the game will open.

    If this fails to fix it then try this....  Have you tried a clean boot to rule out a program on the stopping the game from loading on your PC? If not try this...  https://support.microsoft.com/en-ca/help/929135/how-to-perform-a-clean-boot-in-windows

    Edit no I don't use discord has bad sound when deaf lol

  • 2042isNotBF's avatar
    2042isNotBF
    6 years ago

    @BomBardmentBoy Discord make sure overlay is off in it ...

    1-If you have discord installed turn off overlay..settings- App Settings- Enable Overlay- Off

    2- Run Repair game on BFV see if this the game will open

    Edit ... Sorry discord overlay made big issues for a buddy in BFV just thought of this my bad :/ Another bad program is G-Force experience if you have it disable it or remove it. 

  • 2042isNotBF's avatar
    2042isNotBF
    6 years ago

    @BomBardmentBoy Anything in this list you have not done please try sadly trying to find the issue on the PC is not easy

    Re- install origin only not your game just origin.

    1. Uninstall Origin completely from Windows Control Panel.
    2. Reboot your PC. This is important to clear out any lingering registry files or directories.
    3. Download the latest here: http://origin.com/download
    4. Install Origin You should not be prompted to update.

    Check your firewall to be sure it is open to the game and not blocking it.

    Other things to try if the above fails to fix it for you....

    Anything in blue will take you to another link for full directions.Please see below.. Source..
    https://help.ea.com/en-us/help/pc/connection-
    troubleshooting-advanced-pc



    Flush your DNS
    Your system keeps a record of IP addresses and domain names for the servers you access. Sometimes it helps to clear old data from this cache and start fresh. It's extra important to try this if you've had any problems with your hard drive or if you have had a virus or malware infection on your PC.

    NOTE: Complete these steps using an admin account. You will be typing prompts into the CMD console, so it is very important that you enter the commands exactly as shown.

    The following steps are specific to PC users. Apple has instructions on resetting your DNS cache for Mac.

    Windows 10

    Hold down the Windows Key and press X.
    Click Command Prompt (Admin).
    When the command prompt opens, type ipconfig/flushdns and press Enter.
    Type ipconfig /registerdns and press Enter.
    Type ipconfig /release and press Enter.
    Type ipconfig /renew and press Enter.
    Type netsh winsock reset and press Enter.
    Reboot your computer.
    Windows 8

    Navigate to the desktop.
    Hold down the Windows key and press R. (this will open the Run dialogue).
    Type cmd and press Enter (this will open a command prompt).
    Type ipconfig /flushdns and press Enter.
    Type ipconfig /registerdns and press Enter.
    Type ipconfig /release and press Enter.
    Type ipconfig /renew and press Enter.
    Type netsh winsock reset and press Enter.
    Reboot the computer.
    Windows 7

    Hold down the Windows key and press R (this will open the Run dialogue).
    Type cmd and press Enter (this will open a command prompt).
    Type ipconfig /flushdns and press Enter.
    Type ipconfig /registerdns and press Enter.
    Type ipconfig /release and press Enter.
    Type ipconfig /renew and press Enter.
    Type netsh winsock reset and press Enter.
    Reboot the computer.
    Windows Vista

    Hold down the Windows key and press R. (this will open the Run dialogue),
    Type cmd and press Enter (this will open a command prompt).
    Type ipconfig /flushdns and press Enter.
    Type ipconfig /registerdns and press Enter.
    Type ipconfig /release and press Enter.
    Type ipconfig /renew and press Enter.
    Type netsh winsock reset and press Enter.
    Reboot the computer.
    Setting an alternate DNS
    While a DNS refresh might solve your connection problems, the DNS itself could potentially not be working as intended, and connection issues will continue no matter how many times you flush your DNS cache.

    You can check if you DNS is failing by trying to switch to a public DNS like Google DNS. Follow these steps from developers.google.com to set that up.

    Google DNS might actually be slower than your normal DNS, but is useful to test and see if your connection problems are coming from your local DNS.

    Once you flush your DNS cache, try connecting to your game again.

    If flushing your DNS does not clear up the problem, try resetting your hosts file. That can also help with some connection issues — especially if they came from malware infections.

    Try a clean boot
    Clean booting cuts down the number of applications that run when you start your computer. This step is very helpful if any other programs on your system are clashing with Origin and causing problems.

    If you're running Windows 10, follow these steps to clean boot:

    Open the Start menu and search for msconfig.
    Click on System Configuration.
    Click the Services tab.
    Check the box to Hide all Microsoft Services, then click the Disable All button.
    Click on the Startup tab, then click on Open Task Manager.
    It can take a few seconds for the Task Manager list to load.
    Click each of the Startup programs in the list then click the Disable button.
    Close the Task Manager window.
    Click OK on the System Configuration window to save your changes, then restart your computer.
    Once you restart your computer, try launching your game again.

    Follow the Microsoft instructions for performing a clean boot in Windows Vista, Windows 7 and Windows 8/8.1.

    Close background applications
    If your game now updates and connects, your computer might be running a program at start up that conflicts with Origin.

    Close background applications or programs and see if you can get your games and Origin running smoothly.

  • I've tried EVERYTHING ON THIS LIST PLEASE I JUST WANT TO PLAY MY GAME HOLY JESUS
  • 2042isNotBF's avatar
    2042isNotBF
    6 years ago

    @BomBardmentBoy Well like I said its not always easy to find the correct fix for a PC and sadly it can take many steps to find your fix. If you flushed your DNS tried a clean boot to rule out a program on the  PC. As well as reinstalled new version of Origin and its still not working then I would see if  its your BFV folder in my documents. If it was your video card driver then the game would say to update video card driver. It is up to you if you want to try  steps to fix it...



    Have you ever been able to open BFV? If you have then try this

    C:\Users\your PC Name\Documents\Battlefield V

    BFV folder in my documents holds game configs and screen shots even if BFV is installed on different drive. When you uninstall BFV it does NOT remove this folder. So when you install the game again you can still have the same issues. Even if its not a new install it is still worth trying as the game cfg could be mucked up.

    1- Go to my Documents and remove BFV folder place it on your Desktop for now.
    2- Be warned you do have to set up your in game settings again.
    3-Repair BFV
    4- When done go test your game. If it fails reboot your PC and run repair game again and test BFV.

  • @Sir_Forko , @BomBardmentBoy Try what ever you have Not done in this list please sadly a few people seem to have been hit with this it seems ...

    Note : You may experience a black screen when launching Battlefield while using the Windows Aero theme with DPI scaling set to 150% or 200% so turn in down to 100 if its been turned up.

    Make sure all this is up to date on your PC...

    Latest version of DirectX see this page
    http://www.microsoft.com/en-ca/download/confirmation.aspx?id=35

    Reinstall Microsoft C++
    NOTE>>> you need to select the x64 or the x86 file depending on what architecture your computer has. To find this out, Click Start, right click on "Computer" and select "Properties". Under system type is should say "32-Bit Operating System" or "64-bit Operating System". If 32-bit operating system, download the x86 file, and if 64-bit download the x64 file.
    http://www.microsoft.com/en-US/download/details.aspx?id=40784

    Update your Microsoft .NET framework.
    http://www.microsoft.com/en-ca/download/details.aspx?id=30653

    Adobe Flash Player update
    http://get.adobe.com/flashplayer/

    Reboot PC test BFV


    Try to run the game as Administrator as well.
    Right-click the game executable or shortcut and select "Run as administrator".

    Still no go???? Ok keep trying and do these

    Clear Temporary files on your PC.
    https://help.ea.com/article/clearing-your-temporary-files
    >
    Perform a clean boot.
    https://help.ea.com/article/how-to-clean-boot-your-pc

    Other things to do...

    Open up a Windows Explorer folder and navigate to C:\Program Files(x86)\Origin Games\Battlefield v, and find a file called user.cfg and open it with Notepad.
    Note if you do not have this file, you will be unable to perform this workaround.

    Find and delete the line that reads UI.DrawEnable, then save and close your config and start your game and you should no longer be experiencing this crash.



    If all this fails to fix it for you then please try this.....

    Anything in blue will take you to another link for full directions.Please see below.. Source..
    https://help.ea.com/en-us/help/pc/connection-
    troubleshooting-advanced-pc



    Flush your DNS
    Your system keeps a record of IP addresses and domain names for the servers you access. Sometimes it helps to clear old data from this cache and start fresh. It's extra important to try this if you've had any problems with your hard drive or if you have had a virus or malware infection on your PC.

    NOTE: Complete these steps using an admin account. You will be typing prompts into the CMD console, so it is very important that you enter the commands exactly as shown.

    The following steps are specific to PC users. Apple has instructions on resetting your DNS cache for Mac.

    Windows 10

    Hold down the Windows Key and press X.
    Click Command Prompt (Admin).
    When the command prompt opens, type ipconfig/flushdns and press Enter.
    Type ipconfig /registerdns and press Enter.
    Type ipconfig /release and press Enter.
    Type ipconfig /renew and press Enter.
    Type netsh winsock reset and press Enter.
    Reboot your computer.
    Windows 8

    Navigate to the desktop.
    Hold down the Windows key and press R. (this will open the Run dialogue).
    Type cmd and press Enter (this will open a command prompt).
    Type ipconfig /flushdns and press Enter.
    Type ipconfig /registerdns and press Enter.
    Type ipconfig /release and press Enter.
    Type ipconfig /renew and press Enter.
    Type netsh winsock reset and press Enter.
    Reboot the computer.
    Windows 7

    Hold down the Windows key and press R (this will open the Run dialogue).
    Type cmd and press Enter (this will open a command prompt).
    Type ipconfig /flushdns and press Enter.
    Type ipconfig /registerdns and press Enter.
    Type ipconfig /release and press Enter.
    Type ipconfig /renew and press Enter.
    Type netsh winsock reset and press Enter.
    Reboot the computer.
    Windows Vista

    Hold down the Windows key and press R. (this will open the Run dialogue),
    Type cmd and press Enter (this will open a command prompt).
    Type ipconfig /flushdns and press Enter.
    Type ipconfig /registerdns and press Enter.
    Type ipconfig /release and press Enter.
    Type ipconfig /renew and press Enter.
    Type netsh winsock reset and press Enter.
    Reboot the computer.
    Setting an alternate DNS
    While a DNS refresh might solve your connection problems, the DNS itself could potentially not be working as intended, and connection issues will continue no matter how many times you flush your DNS cache.

    You can check if you DNS is failing by trying to switch to a public DNS like Google DNS. Follow these steps from developers.google.com to set that up.

    Google DNS might actually be slower than your normal DNS, but is useful to test and see if your connection problems are coming from your local DNS.

    Once you flush your DNS cache, try connecting to your game again.

    If flushing your DNS does not clear up the problem, try resetting your hosts file. That can also help with some connection issues — especially if they came from malware infections.

    Try a clean boot
    Clean booting cuts down the number of applications that run when you start your computer. This step is very helpful if any other programs on your system are clashing with Origin and causing problems.

    If you're running Windows 10, follow these steps to clean boot:

    Open the Start menu and search for msconfig.
    Click on System Configuration.
    Click the Services tab.
    Check the box to Hide all Microsoft Services, then click the Disable All button.
    Click on the Startup tab, then click on Open Task Manager.
    It can take a few seconds for the Task Manager list to load.
    Click each of the Startup programs in the list then click the Disable button.
    Close the Task Manager window.
    Click OK on the System Configuration window to save your changes, then restart your computer.
    Once you restart your computer, try launching your game again.

    Follow the Microsoft instructions for performing a clean boot in Windows Vista, Windows 7 and Windows 8/8.1 win 10 .

    https://support.microsoft.com/en-ca/help/929135/how-to-perform-a-clean-boot-in-windows


    Close background applications
    If your game now updates and connects, your computer might be running a program at start up that conflicts with Origin.

    Close background applications or programs and see if you can get your games and Origin running smoothly.

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