Forum Discussion

Re: Unable to Unlock/Purchase Certain Guns Even with Correct Company Coin

@DjNeckbrace No problems!

Good luck. 🙂

/Atic

12 Replies

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    5 years ago
    @DjNeckbrace Thanks for the update. sorry to hear its not working.

    I'm assuming you are trying to buy the guns in your company section?

    /Atic
  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    5 years ago
    @DjNeckbrace just making sure your no in match doing it.

    What faction did you choose when trying to buy the guns under and have you tried different one?

    /Atic
  • @EA_Atic I am not in match doing it. I have tried buying them with all nationalities and it did not work either
  • DjNeckbrace's avatar
    DjNeckbrace
    5 years ago

    @EA_Atic I cannot buy some of the tanks either, notably the Sturmgeshutz 4 and the Valentine Archer. So the issue is not totally limited to the anti-material sniper rifles. Similarly I cannot buy some of the latter rifles in the assault class.

    I have tried re-installing the game and Origin and neither have worked.

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    5 years ago
    @DjNeckbrace That's is odd, have you checked everything in game if there sin anything else not working?

    You running the game on Steam or Origin? Could you try to move the document folder again and turn of cloud sync that Steam/Origin has on the game.

    /Atic
  • @EA_Atic I am running it on Steam but I can try launching it through both. Just to make sure I am doing it correctly can you please provide more explicit instructions for moving the document folder?

    Can you also please provide instructions on turning off the cloud sync? Is that through Steam or through Origin?

    The issue as far as I can surmise is I cannot purchase select weapons from each class tree. This issue has been ongoing for over a month and switching factions has not resolved the issue, nor has reinstalling the game/origin, or moving the document folder.
  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    5 years ago

    @DjNeckbrace  Sure things. 

    Move the \Battlefield V folder to desktop. You find the folder here: C:\Users\(USER ACCOUNT)\Documents\Battlefield V The folder includes settings, UI update and Local saves for the campaign. 

    To stop cloud save for Battlefield V on Origin: 

    1. Go to my games library
    2. Right click Battlefield V
    3. Click Game property's 
    4. Go to Cloud save
    5. Un click the mark under Cloud saves. 

    To stop cloud save for Battlefield V on Steam: 

    1. Open Steam and navigate to your Steam Library.
    2. Right-click on Battlefield V and select Properties.
    3. Select the Updates tab and uncheck the Enable Steam Cloud synchronization option.
    4. Click Close.

    Are you running any programs that would do back of your document folder like google drive as a example?

    /Atic 

  • @EA_Atic None of these solutions worked, upon successfully doing the document folder thing it had me install a UI update on launch but that did not fix the problem.

    No I don't have a google drive thing.
  • DjNeckbrace's avatar
    DjNeckbrace
    5 years ago
    @DjNeckbrace I was able to solve the issue. I had to go through EVERYTHING in the armory section and claim every single thing individually as the claim all button was not working.

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