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EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
5 years ago

Re: Xbox account now linked to someone else's EA account

Hi, @CableIsGod 

It's difficult for us to understand the full picture of what's happening here on the forums as we can't really disclose personal account details in order to protect one's account. We can only advise to contact our Support team so they can help verify account ownership before they can make any changes to your account.

EA Help on Twitter

https://twitter.com/EAHelp

Live-Support

https://help.ea.com/en/contact-us/

3 Replies

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  • CableIsGod's avatar
    CableIsGod
    5 years ago

    I tried support but because I do not have access to the ea account that is linked to my xbox account, they can't help me. Just going in circles at this point. Only options that I can see are to never play EA games on my 15 year old Xbox account or hope that whoevers email now runs my account decides to reset their password and make their account active again.

  • Kronos66666666's avatar
    Kronos66666666
    2 years ago

    EA'e support team is absolute garbage. If you're stuck on someone's account they just tell you to cry and use the code provided which is on someone else's email since you're trapped on someone else's account

  • swamperjeep's avatar
    swamperjeep
    Rising Newcomer
    8 days ago

    I have the same problem. Someone else has linked their EA account to my Xbox, preventing me from linking my own EA account to my Xbox. What I don't understand is why someone would do this? What do they stand again? 

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