Re: [Xbox One] Game thinks I’m a trial player

@EA_Atic I did it and power cycled and there is no update

I assume under my games and apps don't have update and under mange my games and up to force an update? 

Can you try to make your console the home console for the game share and see if that help. @dantheman8642 

/Atic 

@EA_Atic I have made my xbox home console and it is still not working

@EA_Atic i have the same problem but for me it says ,are you the owner of the game en app .yesterday it said i'm trail owner now it says this ??!!any fixx and i din't get hotfix update today !!!

@EA_Atic. When the trial ends will I he able to play the game?

Hello everyone the hotfix released today did fix the problem to all the people who are still having issues it most likely has to do with your internet connection or your Xbox but I'm sure by the end of today everyone should be all good

@EA_Atic When the next trial starts will I be able to play?

I own the game disc version and I've installed then deleated and re installed it 5 times now and I've also done 5 hard restarts on my Xbox one and its still not letting me play anything other than the " trial version "

I brought it 2 days ago and havent been able to play one game of multiplayer.

The reason I brought it is because of the dwindling amounts of multiplayer games on bf1.

For Christ's sake fix this * I spent $60 Aus for a game I can't play or enjoy. 

Any luck?

Sort of, I can play multiplayer but the whole game is now in trial mode.

Can't access server browser or anything. Apparently this trial version lasts for 3 days, how can I be on a trial when I own and have the game disc in my xbox1 

I've done that 5 times already though

@Assass1nYuMad2I got 15 minutes left of my latest reinstall b4 I see if its worked.
If it hasn't worked ill do as you suggested.

Once again it didn't work still thinks I'm a trial player.

Microsoft store acknowledges the fact I own the game but not ea.

This is now beyond a joke, once again I've uninstalled the game, deleated all saved info and begun a new install.

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@plumby85 wrote:

Spoiler

 

Once again it didn't work still thinks I'm a trial player.

Microsoft store acknowledges the fact I own the game but not ea.

This is now beyond a joke, once again I've uninstalled the game, deleated all saved info and begun a new install.

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I've had four overdoses ! deleted save ! did a General reset of the game console ! not HELPING !!!!!!!!!!!

Hey everyone, 

We have raised this to our teams and they are taking a look! 

No eta for the moment, as soon as I have something to share what is going on, we will! 

/Atic