Title says it all.I use this headset as it was great with Battlefield 1. As soon as the map is loaded and in game, the sound cuts off.Tried turning off and on the headset.Deselecting and reselecting the device from windows Sound settings. Rebooted computer and still the same thing. Unplugged and replugged BT dongle. Switching from stereo, headphone and 3d headphone with no change. Turned on my Logitech 930 and worked right away. i7 6700kStrix 1080tiWindows 10 up to date. 16 GB Ram.

The headset that don't work is set to default sound output device in Windows?

Good to hear someone else with the same issue! this headphone is a beast with BF1Tried it again last night, same problem. Game mutes as soon as map is loaded.

the headset has only ever autodetected and works with every other game i own...

I have even tried setting windows to point to the headset just like i do with Battlefield 1. There is sound in the menu and multiplayer search, but sound cuts off immediately when map is loaded. During this time went back to windows settings and deselect/reselect headset but still no sound. Turned on/off, and also selected different sound profiles within BFV. I tell you this headset sounds amazing in BF1, I hate to not get it working with it. Anyone else using this headset or have similar issues with their BT headset?

So, if you tab out of the game and go to sound --> playback and look under your headset you have it listed as the default playback device?

Sony Bluetooth WH-1000XM2 - No Sound when map is loaded.

17 Replies

Carbonic
Hero+
7 years ago
The headset that don't work is set to default sound output device in Windows?
azkatov
7 years ago
I have even tried setting windows to point to the headset just like i do with Battlefield 1.
There is sound in the menu and multiplayer search, but sound cuts off immediately when map is loaded. During this time went back to windows settings and deselect/reselect headset but still no sound. Turned on/off, and also selected different sound profiles within BFV.
I tell you this headset sounds amazing in BF1, I hate to not get it working with it.
Anyone else using this headset or have similar issues with their BT headset?
Carbonic
Hero+
7 years ago
So, if you tab out of the game and go to sound --> playback and look under your headset you have it listed as the default playback device?
azkatov
7 years ago
Correct, it is already set to the sony headset i wanted.
HalfTK
7 years ago
Any news on this?
I have the same problem with the same headphones
azkatov
7 years ago
Good to hear someone else with the same issue! this headphone is a beast with BF1
Tried it again last night, same problem.
Game mutes as soon as map is loaded.
azkatov
7 years ago
I have Windows 10, tried this option (similar), doesn't work. Sound works in menus, but sometimes disappear while ingame menu. But certainly shuts off as soon as map is loaded or just seconds it tries to get into map.
infi_xD
7 years ago
I get the exact same issue and just posted a thread of my own before seeing yours. Sound worked perfectly for me a couple of weeks back. They have changed something.
groovyd
7 years ago
i have the same problem with my BT headset
infi_xD
7 years ago
is EA looking into this?