Forum Discussion

BomBardmentBoy's avatar
7 years ago

the game doesn't start up, appears on task manager then just proceeds to close

hello, i need help, as soon as i click "play" everything goes normally it says that origin is syncing but when the game needs to open it does not open, it does appear on task manager and then just the cpu useage goes down and the game closes itself any idea why?

12 Replies

  • @Sir_Forko , @BomBardmentBoy Try what ever you have Not done in this list please sadly a few people seem to have been hit with this it seems ...

    Note : You may experience a black screen when launching Battlefield while using the Windows Aero theme with DPI scaling set to 150% or 200% so turn in down to 100 if its been turned up.

    Make sure all this is up to date on your PC...

    Latest version of DirectX see this page
    http://www.microsoft.com/en-ca/download/confirmation.aspx?id=35

    Reinstall Microsoft C++
    NOTE>>> you need to select the x64 or the x86 file depending on what architecture your computer has. To find this out, Click Start, right click on "Computer" and select "Properties". Under system type is should say "32-Bit Operating System" or "64-bit Operating System". If 32-bit operating system, download the x86 file, and if 64-bit download the x64 file.
    http://www.microsoft.com/en-US/download/details.aspx?id=40784

    Update your Microsoft .NET framework.
    http://www.microsoft.com/en-ca/download/details.aspx?id=30653

    Adobe Flash Player update
    http://get.adobe.com/flashplayer/

    Reboot PC test BFV


    Try to run the game as Administrator as well.
    Right-click the game executable or shortcut and select "Run as administrator".

    Still no go???? Ok keep trying and do these

    Clear Temporary files on your PC.
    https://help.ea.com/article/clearing-your-temporary-files
    >
    Perform a clean boot.
    https://help.ea.com/article/how-to-clean-boot-your-pc

    Other things to do...

    Open up a Windows Explorer folder and navigate to C:\Program Files(x86)\Origin Games\Battlefield v, and find a file called user.cfg and open it with Notepad.
    Note if you do not have this file, you will be unable to perform this workaround.

    Find and delete the line that reads UI.DrawEnable, then save and close your config and start your game and you should no longer be experiencing this crash.



    If all this fails to fix it for you then please try this.....

    Anything in blue will take you to another link for full directions.Please see below.. Source..
    https://help.ea.com/en-us/help/pc/connection-
    troubleshooting-advanced-pc



    Flush your DNS
    Your system keeps a record of IP addresses and domain names for the servers you access. Sometimes it helps to clear old data from this cache and start fresh. It's extra important to try this if you've had any problems with your hard drive or if you have had a virus or malware infection on your PC.

    NOTE: Complete these steps using an admin account. You will be typing prompts into the CMD console, so it is very important that you enter the commands exactly as shown.

    The following steps are specific to PC users. Apple has instructions on resetting your DNS cache for Mac.

    Windows 10

    Hold down the Windows Key and press X.
    Click Command Prompt (Admin).
    When the command prompt opens, type ipconfig/flushdns and press Enter.
    Type ipconfig /registerdns and press Enter.
    Type ipconfig /release and press Enter.
    Type ipconfig /renew and press Enter.
    Type netsh winsock reset and press Enter.
    Reboot your computer.
    Windows 8

    Navigate to the desktop.
    Hold down the Windows key and press R. (this will open the Run dialogue).
    Type cmd and press Enter (this will open a command prompt).
    Type ipconfig /flushdns and press Enter.
    Type ipconfig /registerdns and press Enter.
    Type ipconfig /release and press Enter.
    Type ipconfig /renew and press Enter.
    Type netsh winsock reset and press Enter.
    Reboot the computer.
    Windows 7

    Hold down the Windows key and press R (this will open the Run dialogue).
    Type cmd and press Enter (this will open a command prompt).
    Type ipconfig /flushdns and press Enter.
    Type ipconfig /registerdns and press Enter.
    Type ipconfig /release and press Enter.
    Type ipconfig /renew and press Enter.
    Type netsh winsock reset and press Enter.
    Reboot the computer.
    Windows Vista

    Hold down the Windows key and press R. (this will open the Run dialogue),
    Type cmd and press Enter (this will open a command prompt).
    Type ipconfig /flushdns and press Enter.
    Type ipconfig /registerdns and press Enter.
    Type ipconfig /release and press Enter.
    Type ipconfig /renew and press Enter.
    Type netsh winsock reset and press Enter.
    Reboot the computer.
    Setting an alternate DNS
    While a DNS refresh might solve your connection problems, the DNS itself could potentially not be working as intended, and connection issues will continue no matter how many times you flush your DNS cache.

    You can check if you DNS is failing by trying to switch to a public DNS like Google DNS. Follow these steps from developers.google.com to set that up.

    Google DNS might actually be slower than your normal DNS, but is useful to test and see if your connection problems are coming from your local DNS.

    Once you flush your DNS cache, try connecting to your game again.

    If flushing your DNS does not clear up the problem, try resetting your hosts file. That can also help with some connection issues — especially if they came from malware infections.

    Try a clean boot
    Clean booting cuts down the number of applications that run when you start your computer. This step is very helpful if any other programs on your system are clashing with Origin and causing problems.

    If you're running Windows 10, follow these steps to clean boot:

    Open the Start menu and search for msconfig.
    Click on System Configuration.
    Click the Services tab.
    Check the box to Hide all Microsoft Services, then click the Disable All button.
    Click on the Startup tab, then click on Open Task Manager.
    It can take a few seconds for the Task Manager list to load.
    Click each of the Startup programs in the list then click the Disable button.
    Close the Task Manager window.
    Click OK on the System Configuration window to save your changes, then restart your computer.
    Once you restart your computer, try launching your game again.

    Follow the Microsoft instructions for performing a clean boot in Windows Vista, Windows 7 and Windows 8/8.1 win 10 .

    https://support.microsoft.com/en-ca/help/929135/how-to-perform-a-clean-boot-in-windows


    Close background applications
    If your game now updates and connects, your computer might be running a program at start up that conflicts with Origin.

    Close background applications or programs and see if you can get your games and Origin running smoothly.

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