Forum Discussion
ElliotLH
2 years agoHero+
@Dandangoon wrote:
Is there any other solution?
No, sorry @Dandangoon. If the suggestions in the FAQ don't help then you would need to raise the issue with EA Help. There isn't anyone here who can access your account to add missing items.
It's also definitely possible to open a case or access live chat through https://help.ea.com/en/contact-us/.
Dandangoon
2 years agoRising Novice
@ElliotLH https://help.ea.com/en/contact-us/
After I open this link, I will jump directly into another link.
This link is shown below
https://help.ea.com/en/help-home/
I don’t know why this is like this
After I open this link, I will jump directly into another link.
This link is shown below
https://help.ea.com/en/help-home/
I don’t know why this is like this
- ElliotLH2 years agoHero+
@Dandangoon I just had a quick look on the EA Help site and was able to create an email case via the following steps:
1. Went to help.ea.com
2. Searched for Battlefield V from the list of games
3. Selected the "I'm looking for something I earned" option
4. Selected the "Email us" option.
- Dandangoon2 years agoRising Novice@ElliotLH Okay, I'll try it
- Dandangoon2 years agoRising Novice@ElliotLH It's been days.I've sent 2 emails from this window.So far, no one has replied to my email. What should I do?
- ElliotLH2 years agoHero+@Dandangoon You might just need to wait for a response. I'd suggest not opening multiple cases though as that can move your placement in the queue back.