Forum Discussion

SpecterUnseen's avatar
SpecterUnseen
7 years ago
Solved

Unable to use mouse or keyboard in BF5

Product: Battlefield V Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number AMD Radeon HD 6900 Series I'm aware this is older. It runs all other games fine, and runs this ...
  • DeanTheJellyBea's avatar
    DeanTheJellyBea
    7 years ago

    I just upgraded my GPU to a gtx 970, and now the issue is completely resolved.

    Mouse and keyboard work perfectly.

    Perhaps the issue is around using a GPU that isn't within minimum game specs...

    I kinda suspect it is a case of the game thinking that you are playing on an xbox because it cannot detect a supporting pc gpu idk.

    Best of luck to people who still have this problem. It sucks but unless the devs fix the issue (unlikely?) the only solution in my experience is upgrading hardware.

MLB2CLG's avatar
MLB2CLG
7 years ago

Hi @SpecterUnseen

Is it only in BFV that your keyboard and Mouse doesn't work?

Is all the software for the Keyboard and mouse up to date?

It doesn't sound like a Game problem, so we should be able to find a solution to this.

Kind regards MLB

  • SpecterUnseen's avatar
    SpecterUnseen
    7 years ago
    Yes only in BFV
    Software is Logitech mentioned in steps. I've tested with and without. Even wired USB keyboard unresponsive .
    • MLB2CLG's avatar
      MLB2CLG
      7 years ago

      I might write something you have already done so bear with me.

      1: Uninstall all Software regarding your Mouse and Keyboard - Go to Logitech and download the latest software for the devices.

      Check if it changes anything. But its important that it is a completely clean install.

      using the software from the website.

      2: Right click on your USB Keyboard, go to Properties, then the Hardware tab.

      Highlight USB Input Device (this is the part that doesn't show up under Device Manager) and click on Properties. 

      Try and see if there are a error.

      Try and update the Mouse/keyboard from Properties.

      • SpecterUnseen's avatar
        SpecterUnseen
        7 years ago
        We both have had updated logitech drivers and default windows drivers with no change. Note that this is isolated only to BFV for me and likely @DeanTheJellyBean

        One common point that seems very interesting to this is the AMD 6950. The odds would be against us having the same model. I know it's an older card, but perhaps there is something there if we both are having a simple usage issue with the game and this card.

        Is this forum monitored by developers for bug reports, or do I need to do something else to ask for more investigation?

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