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farfromidle's avatar
farfromidle
7 years ago
Solved

Video Settings Causing reset on change. Makes me restart Prologue.

When I attempted to change video settings, it requests to reset the game (as expected). On reset however, the game reset me to the start of the game where I had to reset the brightness, and run throu...
  • Carbonic's avatar
    Carbonic
    7 years ago

    *UPDATE* 8/10*

    Adding this info:

    This could happen to players that upload all their data to the Microsoft OneDrive and then delete everything in the local document folder. Windows would replace the local document folder with a shortcut to the OneDrive document.

    EDIT: This is a workaround, it treats the symptom but not the cause of the error. I suggest trying the other things I proposed as solutions in the thread first.

    Oh, I almost forgot, in the beta there was also reported the following workaround:

    Once you go exit the game after having set your settings, try going to:

    Documents\Battlefield V\settings

    and if it's there delete the:

    "_tmp" part

    of the

    "PROFSAVE_tmp" file.

    This might also do it.

    If this is your issue then this would have to be repeated every time you change settings.

EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
7 years ago

If you go to your My Documents then open up the BFV > Settings folder, how many files can you see?

Can you try renaming PROFSAVE_tmp to PROFSAVE and see if that has any effect?

Thank you.

mikikulesza's avatar
mikikulesza
7 years ago

I only had the battlefield 5 open beta folder :O I deleted it and i'll see if it creates new one

  • Carbonic's avatar
    Carbonic
    Hero+
    7 years ago

    @farfromidle

    Battlefield V saves the settings in the Documents\BattlefieldV folder. Antivirus, security programs or user settings can all block the access for BFV to create or edit these files. The most typical one is the Windows 10 setting --> "Controlled folder access":
    You want it to be off or allow Origin and BFV through.
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    • Jaamarr's avatar
      Jaamarr
      7 years ago

      i done this and still have an issue is bloody frustrating 

    • Kayraaaaaaaaaa's avatar
      Kayraaaaaaaaaa
      7 years ago
      I added origin in protected folders and my settings saved.But Im watching prolouge again ...........................
      • Carbonic's avatar
        Carbonic
        Hero+
        7 years ago
        @Kayraaaaaaaaaa wrote:
        I added origin in protected folders and my settings saved.But Im watching prolouge again ...........................

        You will want to add bfv.exe and bfvtrial.exe in the Battlefield V installation location as well.



    • teappy's avatar
      teappy
      7 years ago

      I tried it and still problem persists, tried all from this topic and still got prologue again and again...

      • H4bs_08's avatar
        H4bs_08
        7 years ago

        Just to be very clear, the PROSAVE_TMP solutution works, and yes it's a temporary fix, the problem will still persist. BUT, you will be fine as long as you do change the TMP extension EVERY time you close the game (or before launching the game again). After renaming the PROSAVE_TMP to PROSAVE, adjust your settings and all, it will save properly. You must delete your previous PROSAVE file after each time you quit de game and replace it with the new PROSAVE_TMP your game created. 

        So to be clear: Rename your PROSAVE_TMP to PROSAVE, change your settings, after you quit the game, delete the PROSAVE you previously renamed and rename the new PROSAVE_TMP the game just created. EVERY time you quit the game, so you don't forget next time you launch the game and it all get reset by accident. 

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