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AndersTheOwner2's avatar
AndersTheOwner2
5 years ago
Solved

Where to proceed after hacked account got banned

Hi i need some help since i dont know how to proceed with this issue. My account was hacked some long tim ago and the hacked changed the name and did some hacking in game. Then the account was ba...
  • ElliotLH's avatar
    ElliotLH
    5 years ago
    Hey @AndersTheOwner22 ultimately there might not be anything you can do about this as their response sounds pretty final. All I can think to suggest myself is contacting the ToS team at lets_talk@ea.com.
Plucky6922's avatar
Plucky6922
New Ace
5 years ago

The way the ToS is written, is that you are responsible for your account at all times.
So if someone did something while on your account and was banned, you are still responsible.


This is taken directly from the Terms of Service, section1. EA Account.


You are responsible for the activity on your EA Account. Your EA Account may be suspended or terminated if someone else uses it to engage in activity that violates this Agreement.
https://tos.ea.com/legalapp/WEBTERMS/US/en/PC/

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