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wildbam's avatar
wildbam
6 years ago

WRONG SOUND DEVICE SELECTED! NO VOIP! FIX PLS!

Product: Battlefield V Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number 3dfx Voodoo Banshee Enter RAM memory size in GB 0.256 Are you using any software with an over...
flyinghorse101's avatar
flyinghorse101
Seasoned Ace
6 years ago
@wildbam Sorry mate, apologies for raged quit or not, About the communication I just want to say:
Please keep in mind fellow gamers and users of this forum like me do not work for Dice or EA. We just want to try to assist where possible. Also without Caps complaining about the recent weapon changes is not helping in finding a solution.
Although I can understand your frustration so enough said.

I have checked: https://answers.ea.com/t5/Technical-Issues/wrong-sound-device-no-voip/m-p/8447241#M28162 but still miss a bit the actions done already in this issue.
My suggestions for now are:

In Origin, click Application Settings > More > Voice and it allows mic and headphones ie input, output to be two different sources. So mic might be correct , but it had an unused device for inbound voip.

Also wondering what kind of settings you have in BFV. If I need to check a video, happy to do as well but couldn't find it.
As the issue is already taking one month or more have you installed latest windows updates? Sometimes also with sound latest drivers can somehow solve the issues.

Cheers,

  • wildbam's avatar
    wildbam
    6 years ago

    yea sorry for the inconvenience.. 👿

    @flyinghorse101  this isnt related to origin - both sound devices set correctly in the origin settings; so nothing Id change there would help. I also did some trouble shooting the ea-chat support told me (this can be found in the starwars battlefront2 bug report). It was a total waste of time and didnt change anything. It seemed the technical support wasnt even able to understand what the problem is.... 🤔

    The video I made is attached to this ticket #50641776 - here is the link - I doubt you ll be able to access it without being part of the support team https://help.ea.com/en/my-cases/?id=5002S0000156mQTQAY
    Im not able to attach the video to this reply... Idk why.. no error msg is popping up, its just refusing and redirecting me to the answer.
     
    press win+r and type: ms-settings:apps-volume 
    this will open an application list. Windows saves the correct sound device; but its not chosen by battlefield/battlefront/etc.. Other applications are working; so it must be a bug in the game engine.
     
    So each time I start a game I have to tab out and reset the device..... but for ~3-4 months the VOIP module isnt changing the device anymore.. as result; I dont hear anyone!
     
     
     
     
    • flyinghorse101's avatar
      flyinghorse101
      Seasoned Ace
      6 years ago
      @wildbam Thanks for your quick response. The link is indeed only showing cases created by myself. When I check around online I only found origin settings, windows settings to be changed. But as you checked already this looks to be fine at your part. Will have a look around, found also lots of people stating it sometimes works and then not.. So an issue what seems to happen often.. Cheers,
      • wildbam's avatar
        wildbam
        6 years ago

        @flyinghorse101 so you might agree .. this is a bug we cant fix by our self? =)

        lets see how many month more it's gonna take and how many unnecessary content changes we get until the devs will take care 😠  👿  xD

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