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wildbam's avatar
wildbam
6 years ago

WRONG SOUND DEVICE SELECTED! NO VOIP! FIX PLS!

Product: Battlefield V Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number 3dfx Voodoo Banshee Enter RAM memory size in GB 0.256 Are you using any software with an over...
wildbam's avatar
wildbam
6 years ago

yea sorry for the inconvenience.. 👿

@flyinghorse101  this isnt related to origin - both sound devices set correctly in the origin settings; so nothing Id change there would help. I also did some trouble shooting the ea-chat support told me (this can be found in the starwars battlefront2 bug report). It was a total waste of time and didnt change anything. It seemed the technical support wasnt even able to understand what the problem is.... 🤔

The video I made is attached to this ticket #50641776 - here is the link - I doubt you ll be able to access it without being part of the support team https://help.ea.com/en/my-cases/?id=5002S0000156mQTQAY
Im not able to attach the video to this reply... Idk why.. no error msg is popping up, its just refusing and redirecting me to the answer.
 
press win+r and type: ms-settings:apps-volume 
this will open an application list. Windows saves the correct sound device; but its not chosen by battlefield/battlefront/etc.. Other applications are working; so it must be a bug in the game engine.
 
So each time I start a game I have to tab out and reset the device..... but for ~3-4 months the VOIP module isnt changing the device anymore.. as result; I dont hear anyone!
 
 
 
 
flyinghorse101's avatar
flyinghorse101
Seasoned Ace
6 years ago
@wildbam Thanks for your quick response. The link is indeed only showing cases created by myself. When I check around online I only found origin settings, windows settings to be changed. But as you checked already this looks to be fine at your part. Will have a look around, found also lots of people stating it sometimes works and then not.. So an issue what seems to happen often.. Cheers,
  • wildbam's avatar
    wildbam
    6 years ago

    @flyinghorse101 so you might agree .. this is a bug we cant fix by our self? =)

    lets see how many month more it's gonna take and how many unnecessary content changes we get until the devs will take care 😠  👿  xD

    • wildbam's avatar
      wildbam
      6 years ago

      I switched back to bf4 'cause.. bf5 is a bullet-sponge right now and every SAR is kinda broken.. but back to topic. 

      the bug described above is also occurring in bf4! probably this is an engine wide bug and happening in every frostbite engine title.. sw bf2 got same 

      the missing VOIP is really annoying. I hope the devs gonna take care soon.

      • flyinghorse101's avatar
        flyinghorse101
        Seasoned Ace
        6 years ago

        What just happened. 

        Myself on an artic steel headset but I watched this morning some news about the new years aftermath on a speaker USB box. (simple logitech Z)

        I switched to headphones and start playing BFV.. Then all in game chat (Squad chats) are on this USB box. When I unplug it all sounds back on headset. 
        Windows settings 100% sure ok.. Origin settings 100% ok...

        It must be something with the engine...

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