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EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
7 years ago

Xbox Known Issues: Update 5.0

*Update* (10/30) Edit 2:We're in final stages of testing & approval for a Hotfix that we may be able to deliver to affected Xbox Users tomorrow morning What does this mean? That the issues will co...
G0M3RPILE's avatar
G0M3RPILE
7 years ago

@EA_Atic  When I logged on after downlaoding the new update, it's telling me to purchase the game again and I'm only able to access the game as a trial member.  Please fix immediately or give insight how to trouble shoot.  Thank you.

IHippis's avatar
IHippis
Seasoned Newcomer
7 years ago
@G0M3RPILE i have the same problem...
  • G0M3RPILE's avatar
    G0M3RPILE
    7 years ago

    @IHippis Will probably be fixed by tomorrow or Thursday but I wanted to use the M1 Garand ao badly!  Lol

    • EA_Blueberry's avatar
      EA_Blueberry
      Icon for Community Admin rankCommunity Admin
      7 years ago

      *Update*

      If you own the game but are getting the "trial" error, please power cycle your console as the team implemented a hotfix. Keep us updated on any issues you experience so we can relay it up the chain.

      How to power cycle your Xbox console:

      1. Turn off the Xbox One console by pressing the Xbox button  on the front of the console for about 10 seconds until it shuts down completely.
      2. Unplug the console's power cable. Wait 10 seconds.

      Important Be sure to wait 10 seconds. This step resets the power supply.

      1. Plug the console power cable back in.
      2. Press the Xbox button  on your console to turn on the Xbox One.
      • MokSpeed4's avatar
        MokSpeed4
        7 years ago
        @EA_Blueberry I’m pretty sure it didn’t work but let me try again
  • HeavyBizz's avatar
    HeavyBizz
    7 years ago

    same problem too

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