College Football Dynasty Scoreboard Disappears

Hi Everyone, 

Thanks for reaching out to the community and letting us know what you are running into. 

Would it be possible to get more information on this?

• EA ID (PSN ID/Gamertag):
• Which platform are you on?
• Are you getting an error message?
• Does this only happen in one game mode?
• Please share any steps you've tried so far to resolve the issue:
• If possible, share a Screenshot or Clip...

Cheers!

Sliick WiLLiie
Xbox series S
No
I've only tried in Dynasty

Also after the August 8th update whenever you open your play design pre snap the scoreboard vanishes. Only reappears after you pause and unpause or after you snap the ball. 

After today's update every time I use the RT to Show Playart before the play the score bug disappears until the ball is snapped. As soon as the ball is snapped the score bug reappears at the bottom. The score bug is also not showing when using super sim. 

This is happening to me on Xbox Series X. I'm playing an offline dynasty as the OC when this happens. 

PSN ID: OmarCarr9

Platform: PS5

Error Meesage?: No

Does this only happen in one game mode?: I have only played in Dynasty mode so far

Steps to resolve: I've Return To Hub and played game again with no change.  I've exited the game, turned PS5 off, powered on and back into game mode with no change.

Clip attached.

Here is a video example of the bug occurring (https://youtu.be/8xac233zBlA?si=X4mgNPFstAoS7JKk).

Pressing RT to show play art makes the scoreboard disappear, and it won't come back until you pause the game.  The scoreboard will also not show up in Super Sim so it's impossible to tell when you need to jump back into the game.

Pressing LT also makes the scoreboard disappear.

Same...makes the game unplayable...Happens every time when I hit R2 to view routes...just today after the patch...was fine prior to the patch.

@EA_Illium

CLUCKHACKERS
PS 5
No
I've only tried in Dynasty

Product: EA SPORTS™ College Football 25
Platform:Xbox Series S
Please specify your platform model. Microsoft Xbox Series S
What is your gamertag/PSN ID? Adrenalin8855
Date/time issue occurred 08/08/2024
What type of issue do you have? Gameplay
Which mode has this happened in? Dynasty
Summarize your bug The scoreboard disappears whenever trying to see my routes or calling audibles making this game near impossible to play at the moment. I can’t make defence or offensive adjustments or manage clock. this has made the game virtually unplayable.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Launch into a dynasty game and the scoreboard will disappear as soon as you launch in supersim
What happens when the bug occurs? the scoreboard disappears
What do you expect to see? a scoreboard with time of match, time to run the play and the scores of each time with downs, yards and what point of field the line of scrimmage is on

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Please just launch into a dynasty game and see for yourselves, it feels like this patch has not been playtested by anyone as this is a universal issue - i’ve attached replies from a reddit post highlighting it is not just me

Product: EA SPORTS™ College Football 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your gamertag/PSN ID?
Date/time issue occurred 08/08/24 ~1700MDT
What type of issue do you have? Gameplay
Which mode has this happened in? Dynasty
Summarize your bug Pre-snap, when I hit R2 to preview play, the score bug or score ticker will disappear. If I hit pause, then return to gameplay, it will reappear. But once I hit R2 it will disappear again.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? No clue
What happens when the bug occurs? Described in summary
What do you expect to see? The score bug or score ticker, whatever it's called

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Product: EA SPORTS™ College Football 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your gamertag/PSN ID?
Date/time issue occurred 08/08/24 1700MDT
What type of issue do you have? Gameplay
Which mode has this happened in? Dynasty
Summarize your bug Pre-snap, when I hit R2 to preview play, the score bug or score ticker will disappear. If I hit pause, then return to gameplay, it will reappear. But once I hit R2 it will disappear again.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? No clue
What happens when the bug occurs? Already described in summary
What do you expect to see? The score bug

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