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mxweII's avatar
12 months ago

Couldn’t resolve host name white screen PS5

Product: EA SPORTS™ College Football 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your gamertag/PSN ID? MemeBoiMax
Date/time issue occurred 8/1/24 10am
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Road to Glory
Summarize your bug Happens on launch of the game. Whole screen goes white and says “Couldn’t resolve host name”. I close the game and restart my PS5 which fixes this issue, but every time it makes me verify my account again. This happens every time I load the game which is about 5 times now.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Not sure.
What happens when the bug occurs? The screen goes white and gives an error code that says “couldn’t resolve host name”. I reset the cache by closing the game and restarting my console but by doing this it makes me log back in to my account the next time I open the game
What do you expect to see? The game loaded in

Don’t have a screenshot but it is a white screen with an error code similar to “0x00000006” and text below saying “couldn’t resolve host name”

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