Desync glitch

Product: EA SPORTS™ College Football 25
Platform:Xbox Series S
Please specify your platform model. Microsoft Xbox Series S
What is your gamertag/PSN ID? Markillszombies
Date/time issue occurred 10:58 am mountain time
What type of issue do you have? Exploit
Which mode has this happened in? Road to the College Football Playoff
Summarize your bug I’m about to win other guy is about to lose so he does a desync glitch
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Ban PSN AlpHa_sARV15
What happens when the bug occurs? He’s a desync glitcher
What do you expect to see? Temp ban on PSN AlpHa_sARV15

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Desync exploit

EA_Illium
2 years ago
Hey Everyone,

If you do come across anyone who may potentially be breaking our rules, be sure to report them using our Help Article:

Report players for cheating, abuse, and harassment

From there they will look into the report and take the appropriate action if needed.

As well, depending on your platform we can try the following steps to see if we can help prevent this in the future.

Xbox

Spoiler

Make sure you have the latest software update.

Perform a power cycle.

Quit the game and other running apps from Quick Resume (For Series X|S consoles)

Unplug any devices attached to the USB slot.

Reinstall the game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.

Troubleshoot your connection to EA games

Open you're Xbox NAT Type

Clear the MAC Address.

From the Xbox dashboard, click Settings, then go to All Settings.

Go to Network, then Network Settings.

Click Advanced Settings, then Alternate MAC address.

Select Clear, then restart your Xbox.

PlayStation

Spoiler

Make sure you have the latest software update.

Troubleshoot your connection to EA games

Unplug any devices attached to the USB slot.

Perform a power cycle.

Touch the power button on the front of the console for at least seven seconds until the system beeps twice.

Turn it back on after one minute.

Launch your game.

Restore the license for the game.

Go to Settings on your PlayStation.

Click Account Management then Restore Licenses.

Enter Safe Mode and Rebuild your PS database

Reinstall your game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.

Thanks for reporting!

13 Replies

Replies have been turned off for this discussion

WavvyGuyTy
Rising Scout
2 years ago
Needs to be a permanently ban on players like this, it’s the same on madden 24
mv9teen
2 years ago
@WavvyGuyTy Yeah sweat a game for 30 minutes then a desync makes it all for nothing makes it hard to want to play
Boo95q
Rising Traveler
2 years ago
Mine is desyncing before the game even begins. why would this happen??
SRT_SLED_AGENT
2 years ago
@mv9teen Yeah I’ve also had a problem with playing with my brother with two different series Xs n UT squads causes a dysync everytime for coop play
edisonchargers
2 years ago
Same thing just happened to me as well. About to win and the guy gets 2-3 straight offsides calls with 2 secs left and the game desyncs.
EA_Illium
EA Staff (Retired)
2 years ago
Hey Everyone,

If you do come across anyone who may potentially be breaking our rules, be sure to report them using our Help Article:

Report players for cheating, abuse, and harassment

From there they will look into the report and take the appropriate action if needed.

As well, depending on your platform we can try the following steps to see if we can help prevent this in the future.

Xbox

Spoiler

Make sure you have the latest software update.

Perform a power cycle.

Quit the game and other running apps from Quick Resume (For Series X|S consoles)

Unplug any devices attached to the USB slot.

Reinstall the game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.

Troubleshoot your connection to EA games

Open you're Xbox NAT Type

Clear the MAC Address.

From the Xbox dashboard, click Settings, then go to All Settings.

Go to Network, then Network Settings.

Click Advanced Settings, then Alternate MAC address.

Select Clear, then restart your Xbox.

PlayStation

Spoiler

Make sure you have the latest software update.

Troubleshoot your connection to EA games

Unplug any devices attached to the USB slot.

Perform a power cycle.

Touch the power button on the front of the console for at least seven seconds until the system beeps twice.

Turn it back on after one minute.

Launch your game.

Restore the license for the game.

Go to Settings on your PlayStation.

Click Account Management then Restore Licenses.

Enter Safe Mode and Rebuild your PS database

Reinstall your game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.

Thanks for reporting!
mv9teen
2 years ago
I tried following that link before I posted. It says to pause the game and report the player but I’m no longer in the game and I have already cancelled my MVP edition order so I can no longer pause the game to report the player.
WavvyGuyTy
Rising Scout
12 months ago
They also do this hacking your Wi-Fi connection to grant them The win
nbgtrrfbh68
12 months ago
@mv9teenThis just happened to me. EA really needs to fix this. It is ridiculous. Did you figure out how to report the person? I'm on Xbox and I'm not longer in the match with the person and the game results are not listed because the person did a desync glitch when I was about to win the match. My opponent was also on another platform. I'm not sure how you report somebody after they glitch out of the match and the stats are not recorded but I hope EA fixes this because it's not fair at all.
Co11insR
11 months ago
The Games 2 months old and i just encountered this in a Road To CFP Semi Final. Games trash