Dynasty - Earned Coach Points Not Credited

Product: EA SPORTS™ College Football 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5 Digital Edition
What is your gamertag/PSN ID? hollerathooper
Date/time issue occurred last couple weeks
What type of issue do you have? Gameplay
Which mode has this happened in? Dynasty
Summarize your bug Earned 10 coach points for reaching a new coach level but the 10 coach points were not credited to coach points (balance remained at zero). Most times leveled up. Currently at Level 24, only have received around 40 credits.
How often does the bug occur? Most of the time - 95% of time 
Steps: How can we find the bug ourselves? Earn a new coach level and monitor.
What happens when the bug occurs? Coaching points balance remains at previous amount.
What do you expect to see? The coaching points to increase by 200 for credits missed (wish I found this thread sooner). For credits to increase appropriately moving forward when coach xp levels up.