Forum Discussion

2 months ago

Solved

Error every time I open a Challenge Reward Pack.

Product: EA SPORTS™ College Football 25 Platform:PlayStation 5 Please specify your platform model. Sony PlayStation 5 What is your gamertag/PSN ID? Champagnepoopee Date/time issue occurred Decemb...

EA_Kent
2 months ago

Marking as solved only for visibility. We are currently investigating this issue.

Hi everyone,

We appreciate you reaching out to us about the error you're getting with this pack.

We've passed this along to the team for a look. When we've got any updates to share on this we will follow up here and let you know.

KeirenD6

2 months ago

Product: EA SPORTS™ College Football 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your gamertag/PSN ID? BestCenterNCourt
Date/time issue occurred 12/30/24 4 pm central
What type of issue do you have? Crash/Freeze
Which mode has this happened in? College Football Ultimate Team
Summarize your bug When I try to open 90 + Ovr BND Legends player pack I get error message and sent to main menu, error is servers could not process request at time.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Complete Legends
What happens when the bug occurs? Crashes to main menu
What do you expect to see? A pack opening