Forum Discussion
80 Replies
RTG Bug: White Helmets
me and my QB helmets have turned white and are not showing the selected helmet option. I’ve tried quitting the game, closing app, deleting and redownloading the app, even switching my helmet model from speed flex to F7 and this bug still persists. This also happens whenever I practice.
This bug has broken the immersion and made me not want to play until it can be fixed.I’m having this problem as well. I’m on a PS5
- EA_Illium10 months ago
EA Staff (Retired)
Would it be possible to get more information on this?
- Platform (or client):
- EA ID (PSN ID/Gamertag):
- Which platform are you on?
- Are you getting an error message?
- Does this only happen in one game mode?
- Please share any steps you've tried so far to resolve the issue:
- If possible, share a Screenshot or Clip...
Cheers!
Product: EA SPORTS™ College Football 25
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your gamertag/PSN ID? IMaToMyHAwkU
Date/time issue occurred 7/16/24
What type of issue do you have? Visual bug
Which mode has this happened in? Road to Glory
Summarize your bug Started Road to Glory everything thing was fine until halfway through the season when my helmet just defaulted to white and not my teams helmet
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? fix it to make me have my teams helmet with logo
What happens when the bug helmet is white with no logo for me and a couple of players on road to glory
What do you expect to see? helmets with my teams colors and logosProduct: EA SPORTS™ College Football 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your gamertag/PSN ID? NicTheStick01
Date/time issue occurred 7/16/24
What type of issue do you have? Gameplay
Which mode has this happened in? Road to Glory
Summarize your bug Arkansas Razorbacks showing players half white helmets without logos.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play as Arkansas, switch the helmet color, and see.
What happens when the bug occurs? half of the team is wearing white non logo helmets, and half is wearing regular.
What do you expect to see? It doesn't really affect gameplay, just really annoying and takes the feel of the game away.
Ark Razorbacks helmet issues, half the team has white non logo helmets, and the rest have normal helmets. Super annoying to look at!
- @NicTheStick11 I’m having this same problem as well playing for Kent state
I’m having this same problem as well I’ve made a post on here about it
Product: EA SPORTS™ College Football 25
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your gamertag/PSN ID? OakCypress21
Date/time issue occurred 1:00
What type of issue do you have? Gameplay
Which mode has this happened in? Dynasty
Summarize your bug Second season playing dynasty and both years around week 8-9 my QBs helmet and sometimes Guards turns white with no decals
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play a dynasty with UTEP until week 8-9
What happens when the bug occurs? QBs and Guard helmet turns white with no decals
What do you expect to see? Orange or white helmet WITH decals
From Year one of my dynasty and just encountered same problem
- @NicTheStick11 using Arkansas as well, mines only key players turning white. Each game seems like one more person gets a white helmet lol also didn’t occur until about 8 games into the season.
Also having the exact same issue. Hopefully it's patched soon.