"Lost connection to EA servers" vs CPU in large online dynasties
Product: EA SPORTS™ College Football 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5 Digital Edition
What is your gamertag/PSN ID? Awendt54
Date/time issue occurred 23 August 2024, 10:30PM CT
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Dynasty
Summarize your bug When playing a game vs a CPU opponent in a large (15+ member) online dynasty, the game crashes with a "You have lost connection to EA Servers" - hitting "OK" freezes the game on a black "screen of death" and the game must be force-closed to play again. User-to-user games are not affected and can be played normally. Smaller dynasties (<15 members) are not affected. Internet speed tested regularly, 80+ mbps and not an issue in other dynasties or online H2H matchups. Not specific to my machine, as it happens consistently to other users in our dynasty. Bug report from another member in our dynasty who sees the same issue - https://answers.ea.com/t5/Technical-Issues/Connection-Error-To-Ea-Servers-Online-Dynasty-Only/m-p/13995065#M4271
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? 1. Create/join a large (15+) member online dynasty 2. Play an in-season game vs a CPU opponent 3. Eventually (I have not made it past the 1st quarter), observe a "You have lost connection to EA Servers" error. 4. Hit "OK". 5. Game freezes on a black screen of death (see attached screenshots). 6. Force-quit game in order to restart and try again.
What happens when the bug occurs? Game freezes on a black screen, must be force-quit to resume. Progress is lost and game must be restarted.
What do you expect to see? I should be able to complete a game vs a CPU opponent in a large (15+ member) online dynasty.
See attached crash and freeze screenshots.
