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Paxmallot's avatar
Paxmallot
New Scout
2 years ago
Solved

[PS5] White Square Graphics Cover Entire Screen

Product: EA SPORTS™ College Football 25 Platform:PlayStation 5 Please specify your platform model. Sony PlayStation 5 What is your gamertag/PSN ID? Paxmallot Date/time issue occurred July 14&1...
  • Paxmallot's avatar
    Paxmallot
    2 years ago
    @EA_Shepard I’ve noticed it happens more in darker setting games. Night games and 3:30pm, the bright noon day games don’t have as much of the issue. Also there’s little green lines that appear on the screen as well
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago

@Paxmallot Past adjusting settings, and a reinstall there wouldn't be one yet. The team is aware and looking into this one. Since every monitor and TV is different, you could go into those settings or game settings and start changing it, but there isn't anything from a CM standpoint that has a

  • Paxmallot's avatar
    Paxmallot
    New Scout
    2 years ago
    @EA_Shepard Understood, I have a video I can send you but file is to big, could always text it to you or email to your email if you can provide.
    • EA_Shepard's avatar
      EA_Shepard
      Icon for Community Manager rankCommunity Manager
      2 years ago
      Hi @Paxmallot, No worries. I have a couple that show exactly what you are seeing. The team can try to repro that but I appreciate it

      • Paxmallot's avatar
        Paxmallot
        New Scout
        2 years ago
        @EA_Shepard OK please let me know any updates you hear from the team. Wasn't sure if I needed to buy a whole new system. Also is there any way to get a whole new game? An uninstall and reinstall feels like it just removes from system then re downloads from game library. It seems like the ps5 needs a whole new game not the one with the same "messed up" code if that makes any sense

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