Forum Discussion

sithlordandrewh's avatar
sithlordandrewh
7 months ago
Solved

No preview for anything while editing

When I open up my team or go to edit my team in teambuilder, no preview for uniforms or anything show up so I can't see what anything looks like while I am editing. It is all just blank. I can st...
discussion
  • EA_Solaire's avatar
    EA_Solaire
    7 months ago
    Under investigation. Accepting as solution for visibility purposes only.

    Hi all,

    This issue is currently being investigated by the teams- we'll be providing updates on this in the thread here as we receive them.

    In the meantime, please try loading Team Builder through a different web browser or incognito mode. 

    Thanks for your patience while we look into this, and for all the reports on this so far! 

mikilos1384's avatar
mikilos1384
5 months ago

I figured out how to fix the issue. You need to enable 3d content on your computer. I googled how and followed the steps and it worked

  • sithlordandrewh's avatar
    sithlordandrewh
    5 months ago

    I had that all enabled but didn’t work for me until I switched what computer I was using to one used for gaming and it worked. The website is slow and buggy but works 25% of the time as intended.