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ALN424's avatar
ALN424
1 year ago
Solved

Team Builder - Error Code 112/113 Team Submission Failed

I'm trying to submit the team I created, but am getting a message that the jerseys/helmets violate the content policies. I can't find those content policies anywhere, and I can't figure out what the ...
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  • ALN424's avatar
    ALN424
    1 year ago

    FYI when I remove all logos from the helmet and jersey it submitted fine. The same logos were on the field, the pants, and the actual team, so not sure what’s up.

DBhez's avatar
DBhez
1 year ago
@SimsDumpTruck Hi ! Did it work by changing a few things on your side?
Chrisaaron1023's avatar
Chrisaaron1023
Rising Scout
1 year ago

@DBhez This issue seems to be fixed now! MY original design finally went through

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hi everyone, 

    Just wanted to drop in and mention that the recent issues with uploading logos should be fixed now. 

    If you're still running into the same error, or if you spot any other issues please give us a shout. 

    Thanks for bearing with us while we were looking into this! 

    • rjlebel81's avatar
      rjlebel81
      1 year ago

      im still having the problem. my logos are not even customer. my team name is marshals. i have tried a few different builds and i always get the same response. 

    • welcolmer's avatar
      welcolmer
      1 year ago

      Still hapenning to me 

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