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kobemaae's avatar
kobemaae
7 months ago

Team Builder Error Downloading "Try again later"

I am unable to download my team builder from the download center. My team saved online but I keep on getting an error message that also says “try again later” when will I be able to successfully down...
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EA_Illium's avatar
EA_Illium
Icon for Community Manager rankCommunity Manager
7 months ago

Hi @PreadultAgate5 

Depending on your platform, can we try the following steps?

Xbox

Spoiler
  1. Make sure you have the latest software update.
  2. Perform a power cycle.
  3. Quit the game and other running apps from Quick Resume (For Series X|S consoles)
  4. Unplug any devices attached to the USB slot.
  5. Reinstall the game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.
  6. Troubleshoot your connection to EA games
  7. Open you're Xbox NAT Type

PlayStation

Spoiler
  1. Make sure you have the latest software update.
  2. Troubleshoot your connection to EA games
  3. Unplug any devices attached to the USB slot.
  4. Perform a power cycle.
    • Touch the power button on the front of the console for at least seven seconds until the system beeps twice.
    • Turn it back on after one minute.
    • Launch your game.
  5. Restore the license for the game.
    • Go to Settings on your PlayStation.
    • Click Account Management then Restore Licenses.
  6. Enter Safe Mode and Rebuild your PS database

Thanks!

PreadultAgate5's avatar
PreadultAgate5
7 months ago

Hello,

I have tried all of the steps for the Xbox but it still is not working.

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