Forum Discussion

kobemaae's avatar
kobemaae
7 months ago

Team Builder Error Downloading "Try again later"

I am unable to download my team builder from the download center. My team saved online but I keep on getting an error message that also says “try again later” when will I be able to successfully down...
discussion
EA_Illium's avatar
EA_Illium
Icon for Community Manager rankCommunity Manager
7 months ago

Hi @PreadultAgate5 

Depending on your platform, can we try the following steps?

Xbox

Spoiler
  1. Make sure you have the latest software update.
  2. Perform a power cycle.
  3. Quit the game and other running apps from Quick Resume (For Series X|S consoles)
  4. Unplug any devices attached to the USB slot.
  5. Reinstall the game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.
  6. Troubleshoot your connection to EA games
  7. Open you're Xbox NAT Type

PlayStation

Spoiler
  1. Make sure you have the latest software update.
  2. Troubleshoot your connection to EA games
  3. Unplug any devices attached to the USB slot.
  4. Perform a power cycle.
    • Touch the power button on the front of the console for at least seven seconds until the system beeps twice.
    • Turn it back on after one minute.
    • Launch your game.
  5. Restore the license for the game.
    • Go to Settings on your PlayStation.
    • Click Account Management then Restore Licenses.
  6. Enter Safe Mode and Rebuild your PS database

Thanks!

PreadultAgate5's avatar
PreadultAgate5
7 months ago

I just spoke with an EA agent who said to report this as a bug issue. If anyone is having this issue, please report it as a bug issue in the forum

  • EA_Illium's avatar
    EA_Illium
    Icon for Community Manager rankCommunity Manager
    7 months ago
    Hi @PreadultAgate5, I wanted to see if you are able to download the roster after the title update?

  • steveinamerica's avatar
    steveinamerica
    Seasoned Novice
    6 months ago

    Wow

    How did you manage to actually speak to an EA Agent ?

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