Make sure your logo meets that 512KB requirement. If your logo is 2MB, it ain’t gonna upload.
I didn't think of that! (I should read more lol). But I did check that photo size and it's only at 333KB
Well… if it is under that 512 limit, then you definitely have a gripe.
You would get an error message if you go over the 512KB, it's not that.
Mine won't upload either, and I'm way under the 512KB as a test. It does show a blank box as though it uploaded something, but the actual logo isn't showing. Day 1 hiccups is all, I'm sure they'll clear it up soon.
EDIT: I'm also seeing that I cannot see the helmets or jerseys in the UI. I'm using Google Chrome, may be a browser issue or something technical on our end. Will try a few different browsers to test.
Same issue here and I'm on edge, if you figure out a way to get them to load, it'd be great if you could let me know (:
Always someone that states the obvious, but ea fails yet again
mines only 98kb and its not working
Community ManagerHey everyone,
Thank you for reaching out about this.
We were hoping you could confirm a bit more info for us when you have the chance:
Thank you for your help!
having same 112 issue... cleared cookies and etc... getting 112 telling Me that i need to check helmet... after nuking EVERY image on entire team, logos, pants helmets, etc... re sizing to UNDER 160 x 160 for multiple files and erythang WAAAY under the 512 limit... i submitted the team with NO IMAGES at all... and the team still gets flagged and cant submit, claiming violating team policy... i'm assuming that the squad is corrupted at this point, and i'll remake my flag ship team for the THIRD TIME NOW. Linux Mint Cinnamon with Firefox, i5 4th gen 8GB ram
If this is marked as a solution i'll effing fight you... re doing the team 5-6x isn't a fix
I know this team being corrupted deal is the issue, as i've FIXED all my other teams and even created a new one fresh this morning that i had waiting in the folder.. I think on a hail mary that team got saved before updates to TB ended up 'fixing' the site, but it made my old 21ers file corrupted...
