Make sure your logo meets that 512KB requirement. If your logo is 2MB, it ain’t gonna upload.
mines only 98kb and its not working
Community ManagerHey everyone,
Thank you for reaching out about this.
We were hoping you could confirm a bit more info for us when you have the chance:
Thank you for your help!
having same 112 issue... cleared cookies and etc... getting 112 telling Me that i need to check helmet... after nuking EVERY image on entire team, logos, pants helmets, etc... re sizing to UNDER 160 x 160 for multiple files and erythang WAAAY under the 512 limit... i submitted the team with NO IMAGES at all... and the team still gets flagged and cant submit, claiming violating team policy... i'm assuming that the squad is corrupted at this point, and i'll remake my flag ship team for the THIRD TIME NOW. Linux Mint Cinnamon with Firefox, i5 4th gen 8GB ram
If this is marked as a solution i'll effing fight you... re doing the team 5-6x isn't a fix
I know this team being corrupted deal is the issue, as i've FIXED all my other teams and even created a new one fresh this morning that i had waiting in the folder.. I think on a hail mary that team got saved before updates to TB ended up 'fixing' the site, but it made my old 21ers file corrupted...
the problem is not on our end. The issue is Team Builders restriction checker. Its flagging logos for no reason at all. I have a team that i have submitted but i need to fix some alignments. Now it keeps flagging something it says on my helmet. Well i removed everything off my helmet and guess what still will not submit.
EA please stop blaming the costumer. This is a problem on your end not ours.
I've tried submitting a logo that is clearly not offensive and I'm getting the rejection notice that the logo is personal or offensive. Is there any place that shows an example or guidelines on what they consider offensive? It's a pretty vague claim without any direction.
