EA Play Has Expired Error When Loading Game
I recently downloaded college football 26 off of ea play on the Xbox store but every-time I go to load into the game it says college football on ea play has expired but when I go to the store it says...
Forum Discussion
I own the game,but im getting a Trial message thats not letting me play the game. Im on the xbox series x
Recently downloaded cfb 26 via Xbox game pass ultimate and haven’t been able to play as everytime I open it I get told to sign into the account that downloaded the game despite already being in it.
have tried everything from power cycles to reinstalling and signing in and out of accounts and still nothing.
been an issue for almost a week now and is crazy that it hasn’t been resolved or even acknowledged by ea.
EA_BarryCommunity Manager
Thanks for posting, your comments are appreciated. As before, we are monitoring things on this side and if we need specifics from you guys, we will request those here.
EA_Barry.
EA_Barry, when the game first became available on Xcloud, I subscribed to Game Pass Ultimate to play. Immediately, I was hit with the EA trial expiration. It became so tedious that I eventually canceled my Game Pass subscription for a full refund, since it had already been almost 2 weeks with no progress in fixing the issue. I do own EA Play Pro for PC, and my EA account is linked to my Xbox account. Now over 2 months later and zero movement by the EA team to fix this bug.
I was playing through the Xbox app on my Windows 11 PC btw.
I'm sorry, I understand it's not the easiest thing in the world to deal with an online community, and it is not your job to work on the dav side of things.
But on our end this situation is unacceptable. This is not some minor bug, this is making a game that is advertised to be part of a subscription absoultely unplayable, and I genuinely doubt EA lack the resources to fix this. It should be a priority for the dev team
EA_Barry is this ea play trial error on your side or the user's side? If it is on our side; do you mind giving us some common causes so we can troubleshoot from our side. If it's on your side, do we have any timetable for a fix?
It is EA, there is an entitlement issue, the game is for some reason being recognized as a trial
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