Forum Discussion
EA_Kent
Community Manager
5 months agoHey everyone,
It looks like there may be a few different issues melding together. To help us better work through the reports, can you please share some specific details?
- Are you playing the game through EA Play/Game Pass Ultimate, or did you purchase the game?
- Are you streaming the game via Xbox Cloud Gaming?
- Is your Xbox currently set as your Home console?
- What is the gamertag on your account? Is this the account where the game was purchased, or was it bought on a different account?
These details will help us get this information to the team so we can continue looking into this. Thank you!
orodriguez2009
5 months agoSeasoned Newcomer
I own the game. Bought the deluxe preorder and it still says my trial is over