Forum Discussion

andry1122's avatar
andry1122
Seasoned Newcomer
1 day ago

Re: Can't play the game due to random ''Trial'' message today

When I try to enter the game it tells me:This trial can only be played on the account that downloaded it. Please sign back into that account and restart the game to continue your progress. But I can’t understand why since I downloaded with the game pass

2 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    23 hours ago

    andry1122​ 

    Thank you for your reports on this, the relevant teams are aware and working on this currently.

    Thanks again.

    *marked as solution for player visibility only.

  • Bren_d3nny's avatar
    Bren_d3nny
    Newcomer
    7 hours ago

    Don’t mark as solved if it’s not fixed, and there’s no course of action to get it to work 

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