Was wondering if anyone else is still waiting to be unbanned from grinding the new years event…
I got banned Sunday night and sent in my appeal instantly. Appeal has been sitting on “waiting for studio” for 3 days now.
I understand there is a process to appeals. However, taking into consideration that this was a large scale FALSE banning of most of the ultimate team community, it is quite egregious that it is taking this long to reverse the bans. I paid for the game, and was playing an event that EA put into the game, and have now been banned for 5 **bleep** days. It’s complete **bleep** and should be getting more attention from EA.
I'm still falsely ban for 5 days now and it's a drag and a headache EA Sports can do when customers is spending harder earn money and get treated like this is not good business. EA Sports have to come up with a better to stop bugs from banning players for nothing.
Community ManagerHello Brozek16,
appeals can take a while, both due to the waiting list of ban appeals and the fact that the account is checked thoroughly during the process. The general rule of thumb is, that it can take up to ten days for an appeal to be fully investigated. I'll have to ask for your patience for a while longer.
