Forum Discussion
The hard media copy has effectively become a one shot. Go into your Origin client and download a free digital copy to install, instead. The procedures required for reinstalling from a disk are just too screwed up now. If your game isn't in there, you must have the Game Adviser at Help Center track down your original player account to use that again.
They are at https://help.ea.com/
Be prepared to prove that you are the same person as the game is registered to.
- Anonymous11 years ago
@Gorath_the_Elder wrote:
The hard media copy has effectively become a one shot. (snip). If your game isn't in there, you must have the Game Adviser at Help Center track down your original player account to use that again.
They are at https://help.ea.com/
Be prepared to prove that you are the same person as the game is registered to.
Does that help?