Forum Discussion
@bekisid Hi,
Are you sure that you are using the same account that you had used initially to register the game? I would suggest trying any other email addresses you might have to see whether the game is registered on that account.
If you are unable to figure out which account it might be, you will need to contact an EA Game Advisor: https://help.ea.com/en/contact-us/new
You can find details on how to do so here: http://help.ea.com/en/article/contact-ea-help/
Log in with your Origin account and choose "Origin" as Product, your Platform, "Codes" as Topic and describe your issue to see all available contact options.
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Thank you,
Nils
I am not sure if this is the email adress i used to register this game because it was so many years ago i do the registration.I have done the procedure you said and the game isn't in the list with games which registered in this email.Sure there must be a way to "tranfer" the registration from my other account(whitch i don't remember the email adress) to this account Or check with whitch email adress i register the game? i can beleive that i must throw away the game just for that reason.