Forum Discussion

TERORISTU's avatar
TERORISTU
6 years ago
Solved

C&C Tiberian Twilight - Unable to Redeem Code

Hey EA Team, SO i have this huge problem. I bought c&c TIberian Twilight from steam and i was provided with a code that apparently is already been used by another user. So i contacted steam , and th...
  • TERORISTU's avatar
    TERORISTU
    6 years ago

    Seems LIKE steam contacted ea and my issue is solve in another way. Close Topic, ty vm.

TERORISTU's avatar
TERORISTU
6 years ago
@MADrag0n As i mentioned before about 10times , i will say it again , during my chat with EA live support , they said that they cannot offer any informations related to where the CD-KEY has been redeem.
As well , i've told you 5 times already that i only have 1 E-Mail for gaming that im using for eveything (i have no ideea why u keep going a LOOP by seing same stuff over and over again). As well as you could see for yourself , i can provide everything EA asks me. I didnt ask for free games nor for a refund nor anything impossible, i only asked to have the game i paid for NOTHING MORE. i've created another Steam ticket mb steam can aproach EA and discuss with that , so steam can confirm as well that i never had the possibility to redeem my cd-key. I will replay tmr if i got any answer from steam or when they will answer. Here its getting late.
mrtnptrs's avatar
mrtnptrs
Seasoned Ace
6 years ago

@TERORISTU Hey, we want to help you, but it is a difficult problem you're having. Especially because we ourselves can't look-up information about the game-key. And yes @MADrag0n is talking a bit in circles and asking multiple questions multiple time, which can be annoying, but it really seems you have activated the key before with another account. If you say you absolutely didn't, then there is something weird going on. Sorry that we can't really help you any further; we're just limited by what we can do ourselves.

Btw, next time with a problem: try to provide more detailed information about the error etc. from the beginning 🙂 Avoids a lot of questions :P And I don't know why @MADrag0n Is advising against message-editing as it prevents message-spamming in a thread.... @TERORISTU Can you keep us updated when you talk with EA and Steam again and tell us what they told you?

Featured Places

Recent Discussions