Seems LIKE steam contacted ea and my issue is solve in another way. Close Topic, ty vm.
@TERORISTU As u wish, I don't try to help u any more.
I will just call here another Hero @Nyerguds who knows much more about C&C than me. Let him express his opinion about this situation.
I also ask him to clarify to me the question I asked #56-2. Thank you and goodbye. )
@Nyerguds is an awesome guy. He helps everyone with problems with especially the older CNC-games with almost always asking relevant questions. So, you don't have to worry about him 🙂 I have never seen him talk about CNC4 though, so I don't know if he knows much about it. We will see.
@TERORISTU Could you maybe send me your Steam-username so I can take a look at it and make sure your steam-profile is public? To double-confirm everything.... If you don't want to publicly share it, you could also send it by private messaging if you want.
I can confirm that @TERORISTU indeed owns the game in his Steam-library (which we kinda already knew). He is now chatting with Steam-support again with the hopes they can fix it.
Sorry, but, I know how to fix issues in the actual C&C games, specifically the older ones (C&C1 / Red Alert 1 / Tiberian Sun).
I'm just a volunteer here, though. I know nothing about the internal management or redeeming of keys; that's the job of the actual support teams. Given that this is a Steam issue, though, it seems like Steam should resolve it...
@Nyerguds Yes, @TERORISTU told me in private chat that he is contacting Steam about it, who will probably respond in a day or so. Hopefully they can help him out with this weird issue.
Seems LIKE steam contacted ea and my issue is solve in another way. Close Topic, ty vm.
Good to hear, good luck.
@TERORISTUYou told me in private chat that Steam just provided you with a new key/activation for free. So, there was zero contact between EA and Steam as the keys are automatically provided to Steam. Thus advice for other people with this problem: contact Steam and give them all the proof they need to show this is an issue many people have and that you can't do anything about it.
Edit: I was wrong in this message, see the reactions below!
By the way, in the beginning of the discussion about this problem we talked about the price of CNC4. Recently in different media it was reported that EA increased the prices of their old games on Steam. See: https://www.pcgamer.com/ea-has-jacked-up-the-prices-of-lots-of-old-games-on-steam/ They doubled the price of CNC 4 to 20 euros. This is why I first saw a lower and then a higher price on Steam, which really confused me. Just wanted to explain that 🙂
@mrtnptrs Read again what i wrote in our steam chat, i never said that steam provided me with a free cd-key O_o , please read what i wrote. I told you that i was informed that after Steam contacted EA for my issue , both could cofrm that my cd-key should work , and EA doesnt know it isnt working. SO steam decided to give me a cd-key for another game (QUAKE 4) because my issue with C&C 4 wont be solved.
Before posting , please read carefully what is wrote down.
