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dlory2000's avatar
dlory2000
6 years ago

Command & Conquer "Generals" and "Zero hour" doesn't run

HI, Can anyone help me with this please ? I bought the Command&Conquer The ultimate collection, and the "Generals" and  "Zero hour" doesn't run. The error what I get is in the attachement . The o...
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
6 years ago

@dlory2000 

Does this solution fix it for you? With older games and constant new Windows updates these older titles can unfortunately have some trouble launching based off current Windows configurations. Let us know if that does the trick for you!

Nyerguds's avatar
Nyerguds
Hero+
6 years ago

@EA_Blueberry 

The accepted solution there is a link to an EA help article that no longer exists...

@dlory2000 

There's a solution linked a bit further down in that thread that should do the trick. It neglects to mention that the folder in which you originally unpack the downloaded pack can be removed after the installation finished, though. Here's the instructions I generally give:

  • Download the DirectX Redistributables package from June 2010. Be sure to uncheck any other junk they want to add to it. It should be a file called "directx_Jun2010_redist.exe".
  • Run the downloaded file. It'll ask for a folder to unpack in. Make a new folder somewhere on your disk and unpack it there. It doesn't matter where you unpack it; it can be deleted afterwards anyway.
  • Go to the folder where you told it to extract.
  • Find "DXSETUP.exe", and run that to install the missing components.
  • After the installation finished, delete the folder you unpacked everything in.

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