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Calebio1997's avatar
Calebio1997
8 years ago

Command & Conquer Generals/ZH Crash on Startup "Serious Error"

I've been trying to work around an issue that many people with the Ultimate Collection seem to be having.  It pertains particularly to Generals and Zero Hour.  After downloading it and installing it,...
Calebio1997's avatar
Calebio1997
8 years ago

Just tried that.  Seemed promising, but after a few seconds of loading the game (I got to "EA ga-"), it crashed and gave me the "serious error" again.

plokite95's avatar
plokite95
8 years ago

Disable Origin In-Game, apply Bibber's fixed launchers and set both Origin and Generals/Zero Hour to run as administrator. Also try setting Generals/Zero Hour to run in compatibility mode for Windows XP SP3.

  • Calebio1997's avatar
    Calebio1997
    8 years ago

    Sad to say this didn't work either.  I forgot to update the options.ini files in Generals and Zero Hour again after reinstalling last week.  I went through everything you guys have posted and tried it all in sequence, and I'm stuck on a DirectX error, even though I installed 9.0c.  Also, when I update my options.ini files to my PC's max resolution, 1366x768, the game returns to giving me the "serious error".

    • warlordofcrud's avatar
      warlordofcrud
      5 years ago

      Did you ever find a fix?  My issue is identical.  Drives me nuts because it was literal working earlier this week.

      • GunfighterOneOn's avatar
        GunfighterOneOn
        4 years ago

        Delete dbghelp.dll in game folder and launch the game.

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