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^^^^^ This solved the problem for me on a Windows 7 Ultimate x64 machine ^^^^^
There were 2x copies "dbghelp.dll" in my Zero Hour folder, nuking both fixed it.
God help anyone that uses EA chat help....
- Anonymous9 years ago
^THIS FIXED IT!
- Anonymous8 years ago
"Sorry, that page doesn't exist!"
- 8 years ago
Received the same DirectX 8.1 error trying to play C&C Zero Hour using the Origin software on Win 10 x64.
None of the options.ini, resolution changes, .dll files deletion worked for me. Enabling GPU Scaling using my AMD video card software did the trick however.
Hopefully this helps someone out and gets them to playing the game faster 🙂
- 8 years ago
By the way, DirectX 8.1 is not a version of DirectX which comes shipped with Windows. You need to install DirectX 9.0c (which apparently contains it) manually:
- Download this redistributable package from Microsoft
- Run it, then tell it to extract the necessary files to any folder of your choosing (one you'll easily browse to)
- After it's finished, go to that folder and run DXSETUP.exe as administrator.
- Reboot your computer once the installation is finished.
This will resolve the missing DirectX library issue for C&C Generals, C&C 3 Tiberium Wars, C&C Red Alert 3, C&C 4 Tiberian Twilight and their expansions, as well as the Battle for Middle-earth series.
- 6 years ago@ATron50000 Thank you Atron50000, CONFIRMED worked to fix DirectX 8.1 error. Screw up EA, you have always been a ball dropper pass the buck. Go get some programming skills. I will never buy a EA modern game. #poorprogrammingEA
- 5 years ago
Thanks
- 5 years ago
This did the trick..thanks
- 5 years ago
Yes there are 2 1 in Generals and one in Zero Hour. Both have to be deleted. Thanks for the info..
- 5 years ago
So I just picked this game up for myself and another (Origin, Ultimate Edition). Mine works, but theirs has the Directx8.1 issue. They've got Directx12 installed, the resolution is 800 x 600, they've never actually played the game and they've deleted that file in both Generals and Zero Hour. For reference, C&C3 Tiberium Wars launches on their computer with no issues, as does every other game they've played. Outside of the "delete this file" fix, can someone please give me a rundown of a checklist we need as far as .Net framework / SDK / whatever? Its an AMD card in their rig, and NVIDEA in mine, if that helps.
- 5 years ago
To resolve this issue, and the issue with installing where it is stuck on finalizing and then fails, do the following:
Open Windows Security -> Virus and threat Protection
Scroll down to ransomware protection -> Manage Ransomware protection
Select "Allow an app through Controlled folder access" (Yes to UAC)
click "Add and allowed app"
You should see the path of the installer then "touchup.exe", allow that.
Next, allow the generals folder\generals.exe
This resolved the remaining issues for me.
- 5 years ago
THIS is the ONLY fix that has worked for me. "There were 2x copies "dbghelp.dll" in my Zero Hour folder, nuking both fixed it." You can actually just rename the file in both offending Generals Command and Conquer Ultimate Collection folders.
- 4 years ago
If any one is still having this DirectX 8.1 issue, do what Atron50000 suggested, remove this file "dbghelp.dll". Just search for it, right click, open fire location, delete it. Resolved the issue.
- 4 years ago@ATron50000 THANK YOU THANK YOU THANK YOU!!!!
This did it for me, delete the dbghelp.dll file in both the filefolders of Generals.
Unbelieveble that you found this.
Best of wishes
[edit: email address removed] - 4 years ago
THANK YOU
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