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Anonymous's avatar
Anonymous
13 years ago
Solved

Error message - Verify ownership

Hi, I purchased command & conquer 3 yesterday (16/10/12) through origin and downloaded / installed it but am getting the following error when I try to launch the game - "In order to launch this game...
  • Anonymous's avatar
    Anonymous
    13 years ago

    Hello alexdelpi,

    I have found others with a similar issue, and someone provided a solution that seemed to work for all those who tried it. Let's give it a spin, shall we?


    **************************************************************************

    We would like to suggest you to please make a screen name by following steps and link the screen name to your EA account . The steps are :

    1- Create an account in www.pogo.com
    2- Login into www.profile.ea.com using the EA email id and password.
    3- Scroll down the page, click on " Add Persona".
    4- Select option " existing EA classic screen name". It will open a login window.
    5- Login using pogo screen name and password.
    6- Click on " Add Persona".
    7- Now pogo screen name should appear under " Select a default persona" heading.
    8- Double click on the pogo screen name.

    After the screen name attach to your account . Please uninstall the game and re-install.
    **************************************************************************



    After doing this you will be asked to provide the account info at the first start-up of the game. After the first start-up the game starts automatically with no nagging about providing any account information.

    Let us know if this solves your problem. 🙂

Anonymous's avatar
Anonymous
13 years ago

Hello alexdelpi,

I have found others with a similar issue, and someone provided a solution that seemed to work for all those who tried it. Let's give it a spin, shall we?


**************************************************************************

We would like to suggest you to please make a screen name by following steps and link the screen name to your EA account . The steps are :

1- Create an account in www.pogo.com
2- Login into www.profile.ea.com using the EA email id and password.
3- Scroll down the page, click on " Add Persona".
4- Select option " existing EA classic screen name". It will open a login window.
5- Login using pogo screen name and password.
6- Click on " Add Persona".
7- Now pogo screen name should appear under " Select a default persona" heading.
8- Double click on the pogo screen name.

After the screen name attach to your account . Please uninstall the game and re-install.
**************************************************************************



After doing this you will be asked to provide the account info at the first start-up of the game. After the first start-up the game starts automatically with no nagging about providing any account information.

Let us know if this solves your problem. 🙂

Sugandhalaya's avatar
Sugandhalaya
Rising Veteran
13 years ago

Hello there,

i have the same problem and tried your solution but it didn't work. I'm still getting this error message. Nearly same problem with Kane's Wrath. I need to enter the key again but nothing happens then.

by the way...now i have 3 copies of C&C3 and 3 of Kane's Wrath...1 uncensored german version on DVD, 1 english version with this error and a censored german version with C&C Ultimate Edition which has another error. 3 Copies of C&C 3 and none is working as intended^^

  • Anonymous's avatar
    Anonymous
    13 years ago

    I'd suggest you get in touch with our Game advisors then, there's not much more I can suggest to help.

    1 Click on the following link: https://help.ea.com/contact-us
    2 Make sure you are logged in (top right corner)
    3 Click on the blue button "Contact a Game Advisor"
    4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
    5 Select the type of issue and the platform you play on, and click on "Find Solutions".
    6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
    7 Select a contact option.

    Note that you may get different contact options depending on your country.

    Hope this helps! 🙂

    • Sugandhalaya's avatar
      Sugandhalaya
      Rising Veteran
      13 years ago

      "Hope this helps"

      No, it didn't help. I did this veeery often. Sometimes with reply, sometimes without reply and sometimes with reply in veeery bad german. Problem is still not fixed and the german support still is...well...useless but thats not your fault 😉 (i hope we get a german answer hq really fast, i hate typing english...could put things in words better when writing in german)

      at last i tried to do a chat with american support staff but they can't help me with german games....but at least he (or she...or it) tried 😕mileysad:.

      Now i'm playing with the censored german version of c&c3...thats not funny 😕mileysad:

      • Anonymous's avatar
        Anonymous
        12 years ago

        Hey i had the same problem but i fixed it, this is how you do it.

         

        Go to start

        Right-click on your computer and click on Properties.

        You will see your System window now. Click on Advanced System Settings.
        You will see the System Properties window. Click on the Advanced tab.
        Under Performance, click on Settings (the top button).
        You will see a pop-up appear called Performance Options.
        Click on the Data Execution Prevention tab.
        Click on Turn on DEP for all programs and services except those I select.
        Click on the Add button.
        Browse to where you installed the game and select the .exe file.
        Restart your computer and try playing your game again.

        Hope this helped! 

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