Got it!
Try to stop Rivatuner & MSI Afterburner and game start.
Got it!
Try to stop Rivatuner & MSI Afterburner and game start.
Issues with third-party software is always a risk when releasing new games. To rule this out trying to exit some background applications is always a good troubleshooting step, if that fails a full clean boot my be worth it to rule out pretty much everything weird you might have running in the background:
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
Community ManagerHey all,
If you're currently experiencing this issue and you've already tried @Carbonic's steps above, we would like to gather some information from you to aid the game team with their investigation.
If you could, please upload a DXdiag to a site like Hastebin/Pastebin and share the link with via private message so that I can share it internally. If this is happening on Steam we'll also need your Steam username.
We don't want you posting these files here as it gathers a lot of information you may not want to publicly post.
Thanks so much!
I've been seeing a lot of posts all relating from the same point.
The common factors I've seen are:
-Windows 10
-2 Files missing/damaged
-Effects Steam Users
Based on information I've been reading from other people experiencing other issues, I noticed the same common factor have been effecting people with Graphics related issues.
It might be possible that the missing/damaged files are Graphics Files and that there is a problem with the Steam Client and downloading/installing these files correctly. It's just a guess though, but worth looking in to. If their Screen-Resolutions or graphics cards are similar or identical to one another, then the chances are that my hypothesis may be in the ball-park.
Hi Cade, I have launcher crash problem and I want report my dxdiag to you, but I can't do that because I can't send direct message here. I don't know why.
Can I send my dxdiag to your email?
Were they any solutions for this, i have the same problem, click to play e.g. red alert and it doesnt launch, nothing happens. Have tried disabling back ground apps, updating drivers but nothing so far seems to work. Any help would be much appreciated, cheers
