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EddieMunie420's avatar
5 years ago
Solved

Game Froze before I could play and you better fix or give refund.

I was stoked to get the game, it was so cool to get it all in one big swing. But when I am in the menu and trying to start the game it freezes before I can even play the game. fix it or give me back my money.... I would prefer if you fix it though. 

  • @EddieMunie420 

    The Ultimate Collection contains games developed over a span of fifteen years, on a large number of different game engines, for a large number of different systems, spanning from 10 to 25 years old. They can have a very wide variety of very different problems on modern OSes.

    So please specify exactly which game you're having problems with; otherwise there's nothing we can do to help you.

    That said, a lot of the games have been upgraded with community-created unofficial patches that fix a lot of their bugs and compatibility problems. You can find them here:

    Command & Conquer 1:

    Red Alert 1:

    Tiberian Sun:

    Red Alert 2:

    • I advise installing the CnCNet online play installer for RA2/YR. Even if you're not interested in online play, it comes with a bunch of automatic fixes. It should automatically take care of the "black screen" issue, and has a configuration tool that allows further tweaking of the game's settings.

    Generals:

    • GenTool seems to be the main patch for Generals these days. The website is kind of vague on what it does besides restoring multiplayer and adding anti-cheat, but I heard it does a lot to make it work better on modern OSes too.
    • If you have issues with DirectX errors popping up, find and delete the file "dbghelp.dll" in the game's install folder.

    Renegade:

1 Reply

  • @EddieMunie420 

    The Ultimate Collection contains games developed over a span of fifteen years, on a large number of different game engines, for a large number of different systems, spanning from 10 to 25 years old. They can have a very wide variety of very different problems on modern OSes.

    So please specify exactly which game you're having problems with; otherwise there's nothing we can do to help you.

    That said, a lot of the games have been upgraded with community-created unofficial patches that fix a lot of their bugs and compatibility problems. You can find them here:

    Command & Conquer 1:

    Red Alert 1:

    Tiberian Sun:

    Red Alert 2:

    • I advise installing the CnCNet online play installer for RA2/YR. Even if you're not interested in online play, it comes with a bunch of automatic fixes. It should automatically take care of the "black screen" issue, and has a configuration tool that allows further tweaking of the game's settings.

    Generals:

    • GenTool seems to be the main patch for Generals these days. The website is kind of vague on what it does besides restoring multiplayer and adding anti-cheat, but I heard it does a lot to make it work better on modern OSes too.
    • If you have issues with DirectX errors popping up, find and delete the file "dbghelp.dll" in the game's install folder.

    Renegade:

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