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Anonymous's avatar
Anonymous
8 years ago
Solved

Game Keeps Crashing mid battle. Also predator tank does not work.

I don't know if it is a latency, hardware, or software issue. I start a match against another player. Everything goes good for about 1 minute consistently and then the game freezes for about 10 seconds. After the freeze, the game closes and tell me that "Command and conquer Rivals is not responding. Very frustrating especially when I am working on a win streak and this crash gives me a loss. (Even after I was dominating the pre game). 

On a side note, I unlocked the predator tank today. When I add it to my formation the button appears but when I click it nothing happens. Even if i have enough resource the game will not let me use the predator. I switch to a different unit and all works just fine. 

So far I enjoy the game mechanics and it is definitely one of the higher class mobile games. I hope these issues can be fixed!

Btw, Im using the Moto G5+, 64 gig model.

Thank you!

  • EA_Grasshopper's avatar
    EA_Grasshopper
    8 years ago

    Hey @Grafic_Regret if you haven't already can you update to the latest version available in the Play Store and let me know if this still occurs? @WarPKUt7 think I asked you to check on another thread lol 🙂

20 Replies

  • EA_Grasshopper's avatar
    EA_Grasshopper
    Icon for EA QV Team rankEA QV Team
    8 years ago

    Hey @Grafic_Regret if you haven't already can you update to the latest version available in the Play Store and let me know if this still occurs? @WarPKUt7 think I asked you to check on another thread lol 🙂

  • Anonymous's avatar
    Anonymous
    8 years ago

    Hey Grasshopper! All is fine as of yesterday! Reinstalled app after clearing app data. The install update actually worked,All units work now and the game has stopped crashing! Thank you for all the help 🙂

  • Anonymous's avatar
    Anonymous
    8 years ago

    My game is now crashing even faster, I could try uninstalling and reinstalling 

  • Anonymous's avatar
    Anonymous
    8 years ago

    Units still dont attack but the buildings are fixed, game stopped crashing.

  • EA_Grasshopper's avatar
    EA_Grasshopper
    Icon for EA QV Team rankEA QV Team
    8 years ago

    Thanks for the update @Grafic_Regret. Glad the crashes and buildings have been addressed. If you can grab a video of the flame tank not attacking that would be great, but if not that's ok, we'll continue to investigate.

  • Anonymous's avatar
    Anonymous
    8 years ago

    Another update, game started crashing again, and it's the flame troops not tank that aren't attacking. Not really able to test much else right now because of the crashes.

  • EA_Grasshopper's avatar
    EA_Grasshopper
    Icon for EA QV Team rankEA QV Team
    8 years ago

    Thanks for the follow up @Grafic_Regret, I appreciate the updates and info as it helps us know if an issue is still occurring. We've released a new version 1.0.4 this week, have you updated? I wonder will this have some improvement for you?

  • Anonymous's avatar
    Anonymous
    8 years ago

    Flame troops are attacking again and no crash for my first battle. I will let you know if anything changes. Thank you

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